Duty Manager

Briscoe Group Limited; Hamilton; Presencial; NZD 55.000 - 70.000; Jornada completa

Descripción de la vacante

Briscoe Group Limited in Te Rapa, Hamilton, is seeking a proactive Duty Manager to lead a fast-paced retail team, run shifts and ensure an exceptional customer experience.

You will train and coach staff, oversee tills, pricing accuracy, stock presentation and health and safety, while supporting online orders and maintaining a clean department. The role requires flexibility with hours, Tuesday to Saturday, including one late night, and a commitment to the Briscoe brands.

Formación

• Previous Duty Manager experience is preferred.
• Passionate about pursuing a retail career.
• Reliable and trustworthy work ethic.
• Can build a great rapport with the team.
• Attention to detail and accuracy.
• Ability to work flexible hours/weekends.
• A commitment to Health and Safety in the workplace.

Responsabilidades

• Operating the tills
• Leading the team to provide first class customer service
• Responsible for running a shift
• Training and coaching the team
• Supporting online customers by efficiently picking and packing orders
• Ensuring accurate pricing on tickets
• Maintaining a clean and tidy department
• Be a Health & Safety advocate

Conocimientos

Duty Manager experience

Team leadership

Training and coaching

Customer service

Retail operations

Descripción del empleo

• Great opportunity for career development
• True leadership role with an iconic NZ brand

About the role:

Are you ready to step up your career in retail, take on greater leadership responsibilities and build a successful team? Join our dynamic team in Te Rapa as a Duty Manager, where your role will focus on team leadership, running shifts, training and coaching team members, and leading the charge on providing an exceptional customer experience. If you flourish in a high-energy, fast-paced atmosphere, where no two days are the same, then this role is for you!

We're looking for someone that's available to work full-time, Tuesday to Saturday, including one late night (Thursday or Friday).

About the Company:

Briscoe Group is an Equal Opportunity Employer, a partner of First Foundation and a proud supporter of Cure Kids. Briscoe Group have 90 stores throughout New Zealand trading under Briscoes Homeware and Rebel Sport. We value our people and helping them grow, so joining us will give you plenty of opportunities to grow and develop, personally and professionally.

As a member of our team, you'll have access to plenty of benefits, such as exclusive discounts across Briscoes and Rebel Sport, discounted health insurance and access to financial wellbeing resources.

What will you be doing?

• Operating the tills
• Leading the team to provide first class customer service
• Responsible for running a shift
• Training and coaching the team
• Supporting online customers by efficiently picking and packing orders
• Ensuring accurate pricing on tickets
• Maintaining a clean and tidy department
• Be a Health & Safety advocate

What will you need to bring to this role?

To be successful in this role:

• Previous Duty Manager experience is preferred
• Passionate about pursuing a retail career
• A reliable and trustworthy work ethic
• Can build a great rapport with the team
• Attention to detail and accuracy
• Ability to work flexible hours/weekends
• A commitment to Health and Safety in the workplace

Position closes: 3 November 2026

You must be eligible to work in New Zealand or hold New Zealand Permanent Residency or Citizenship. All applications will be treated with strictest confidentiality.