Retail Customer Experience Specialist

Woolworths Group Limited; Putaruru; On-site; NZD 29,000 - 36,000; Full time

Benefits offered by this job

Team discounts

Sonder support program

Career development opportunities

Job summary

Woolworths Group in New Zealand’s Waikato region is seeking a customer service-focused team member to assist shoppers and uphold a welcoming store environment. You will engage customers with personalised help, resolve inquiries, and support stock quality and store cleanliness.

The role involves setting up promotional displays, ensuring accurate signage, and collaborating with the team to maintain smooth daily operations while adhering to safety policies.

Qualifications

• Customer-focused approach and ability to engage with diverse shoppers.
• Excellent communication and interpersonal skills.
• Professional conduct, integrity, and adherence to policies.

Responsibilities

• Provide personalised assistance to customers and promptly resolve inquiries and complaints.
• Monitor stock quality and store cleanliness to maintain a inviting shopping environment.
• Set up promotional displays and ensure correct signage and point-of-sale materials.
• Collaborate with team to ensure smooth daily operations and achieve store objectives.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

Woolworths Group in New Zealand’s Waikato region is seeking a customer service-focused team member to assist shoppers and uphold a welcoming store environment. You will engage customers with personalised help, resolve inquiries, and support stock quality and store cleanliness.

The role involves setting up promotional displays, ensuring accurate signage, and collaborating with the team to maintain smooth daily operations while adhering to safety policies.