Retail Associate: Customer Experience & Promotions

Woolworths Group Limited; Alexandra; On-site; NZD 30,000 - 36,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Job summary

Woolworths Group in New Zealand seeks a customer-focused team member to enhance the shopping experience. You will engage with customers, assist with inquiries, and support daily store operations while maintaining clean shelves and compliant practices.

The role emphasizes delivering personalised service, upholding safety standards, and collaborating with teammates to achieve store goals. Training and team discounts are provided within a supportive retail environment.

Qualifications

• Customer-centric focus required.
• Strong communication and interpersonal skills.
• Integrity and professionalism in line with company values.
• Detail-oriented approach with proactive problem-solving.

Responsibilities

• Be highly visible to engage customers with personalised assistance and promptly resolve inquiries and complaints.
• Monitor stock freshness and quality; keep shelves clean and organised.
• Implement promotional displays and signage aligned with campaigns and POS materials.
• Collaborate with the team to achieve seamless daily operations and store objectives.
• Uphold safety protocols and ensure compliance with company policies and legal requirements.

Skills

Customer-centric

Interpersonal skills

Integrity

Detail-oriented

Job description

Woolworths Group in New Zealand seeks a customer-focused team member to enhance the shopping experience. You will engage with customers, assist with inquiries, and support daily store operations while maintaining clean shelves and compliant practices.

The role emphasizes delivering personalised service, upholding safety standards, and collaborating with teammates to achieve store goals. Training and team discounts are provided within a supportive retail environment.