Customer-Centric Retail Associate

Woolworths Group Limited; Auckland; On-site; NZD 30,000 - 36,000; Full time

Benefits offered by this job

Team discounts

Employee support program

Job summary

Woolworths Ltd. in Auckland is seeking a passionate team member to deliver exceptional customer service and engage shoppers with a friendly, helpful approach.

In this role you will keep shelves clean and well stocked, implement promotional displays, and work closely with the team to ensure smooth daily operations while following safety policies. Join a diverse team that supports your growth and offers employee discounts as part of Woolworths Group.

Qualifications

• Customer-focused and responsive to shopper needs.
• Strong interpersonal and communication skills.
• Ability to work cohesively with a team and customers.
• Commitment to safety, standards and policies.

Responsibilities

• Champion Customer Service & Engagement: be highly visible, engage customers with personalised assistance, and promptly resolve inquiries and complaints.
• Ensure Store Presentation & Stock Quality: monitor stock freshness, keep shelves clean/organised, and support store cleanliness.
• Drive Promotional Execution: implement displays and signage, ensure campaign alignment and POS material accuracy.
• Support Smooth Operations: collaborate with the team to achieve seamless daily operations and store objectives.
• Prioritise Safety & Compliance: uphold safety protocols and report hazards per company policies.

Skills

Customer service

Communication

Teamwork

Interpersonal skills

Tools

POS systems

Job description

Woolworths Ltd. in Auckland is seeking a passionate team member to deliver exceptional customer service and engage shoppers with a friendly, helpful approach.

In this role you will keep shelves clean and well stocked, implement promotional displays, and work closely with the team to ensure smooth daily operations while following safety policies. Join a diverse team that supports your growth and offers employee discounts as part of Woolworths Group.