Customer-Centric Retail Associate | Team Discounts & Growth

Woolworths Group; Christchurch; On-site; NZD 48,000 - 72,000; Full time

Benefits offered by this job

Team discounts

Sonder access

Global career possibilities

Job summary

Woolworths Group in New Zealand’s Canterbury region is seeking team members to deliver exceptional customer service and support daily store operations.

As a member of our team, you’ll help maintain outstanding store presentation, replenish essentials, and engage with customers to create a positive shopping experience. We value initiative, collaboration, and a friendly, energetic attitude while serving three million New Zealanders weekly.

Qualifications

• Customer-Centric Focus: provide outstanding customer service and loyalty through personalised support.
• Strong Interpersonal Skills: clear communication and effective interactions.
• Integrity & Professionalism: uphold company values and integrity.
• Detail-Oriented & Proactive: ensure accuracy and escalate issues to management.

Responsibilities

• Champion Customer Service & Engagement: be highly visible, engage customers with personalised assistance, and promptly resolve inquiries and complaints.
• Drive Product Availability & Quality: replenish products, focus on essentials and fresh food, and ensure high stock quality, rotation, and presentation.
• Support Smooth Operations & Standards: collaborate with the team (Swarm) for daily operations, maintaining store cleanliness and organisation.
• Prioritise Safety & Compliance: uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer service

Interpersonal skills

Integrity

Detail-oriented

Job description

Woolworths Group in New Zealand’s Canterbury region is seeking team members to deliver exceptional customer service and support daily store operations.

As a member of our team, you’ll help maintain outstanding store presentation, replenish essentials, and engage with customers to create a positive shopping experience. We value initiative, collaboration, and a friendly, energetic attitude while serving three million New Zealanders weekly.