Retail Assistant - Customer Service & In-Store Expert

Woolworths Group; Morrinsville; On-site; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Team discounts

Sonder support program

Global career opportunities

Job summary

Woolworths Group in Morrinsville, New Zealand, is seeking a customer-focused team member to deliver exceptional service on the shop floor, assist customers, and support daily store operations.

You'll help maintain accurate stock, present a clean, welcoming store, and contribute to safety and policy compliance while collaborating with colleagues to meet store objectives. The role offers variety, opportunities to learn about our range, and a supportive culture that values guest experience.

Qualifications

• Customer service mindset with ability to engage customers on the shop floor.
• Strong communication and interpersonal skills.
• Demonstrates integrity and professional conduct at all times.
• Attention to detail and proactive issue escalation when needed.

Responsibilities

• Be highly visible on the shop floor, engage customers, and resolve inquiries and complaints.
• Maintain accurate stock, verify inventory, and perform stock takes and price checks.
• Process deliveries timely and support store presentation with clean, organized areas.
• Collaborate with the team to achieve smooth daily operations and store objectives.
• Uphold safety protocols and ensure compliance with company policies.

Skills

Customer service

Interpersonal skills

Integrity & professionalism

Detail-oriented

Job description

Woolworths Group in Morrinsville, New Zealand, is seeking a customer-focused team member to deliver exceptional service on the shop floor, assist customers, and support daily store operations.

You'll help maintain accurate stock, present a clean, welcoming store, and contribute to safety and policy compliance while collaborating with colleagues to meet store objectives. The role offers variety, opportunities to learn about our range, and a supportive culture that values guest experience.