Retail Assistant – Customer-Focused, Growth & Team Discounts

Woolworths Group; Ashburton; On-site; NZD 42,000 - 75,000; Full time

Benefits offered by this job

Team discounts

Sonder access

Global career opportunities

Job summary

Woolworths Group in New Zealand’s Canterbury region is actively hiring to enhance the customer shopping experience across over 185 stores. The company supports 20,000 team members and touches the lives of millions weekly, offering room for ideas and a collaborative culture.

Join a friendly, energetic team that values respect, diversity, and proactive problem solving. You’ll help customers with personalised service, manage stock, and contribute to safe, clean store operations every day.

Qualifications

• Customer service focus with personalised assistance.
• Strong communication and interpersonal skills.
• Demonstrates integrity and professionalism in all interactions.
• Detail-oriented and proactive in escalation when needed.

Responsibilities

• Champion Customer Service & Engagement: be highly visible, assist customers, resolve inquiries and complaints.
• Drive Product Availability & Quality: replenish essentials and fresh food, maintain stock quality and presentation.
• Support Smooth Operations & Standards: work with the team to keep store clean, organised, and compliant.
• Prioritise Safety & Compliance: follow safety protocols and report hazards per company policies.

Skills

Customer service

Interpersonal skills

Integrity

Detail-oriented

Job description

Woolworths Group in New Zealand’s Canterbury region is actively hiring to enhance the customer shopping experience across over 185 stores. The company supports 20,000 team members and touches the lives of millions weekly, offering room for ideas and a collaborative culture.

Join a friendly, energetic team that values respect, diversity, and proactive problem solving. You’ll help customers with personalised service, manage stock, and contribute to safe, clean store operations every day.