Retail Assistant

Aotearoa New Zealand Association of Social Workers; Queenstown; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Growth and development within the team

Competitive payrate and benefits

Fun, supportive, vibrant place to work

Job summary

RV Super Centre, part of Tourism Holdings Limited, is hiring a Retail Assistant for our new Queenstown location by the airport. You will deliver excellent customer service, drive sales, and become an expert on RVSC products and systems.

This role involves assisting customers, processing payments, stocking shelves, and supporting online order fulfillment. We value a positive, energetic team player with strong communication skills, basic computer proficiency (Excel/Word), and a willingness to

Qualifications

• Experience in RV, marine, kitchens, plumbing or outdoor retail sales is an advantage but not necessary.
• Strong communication and interpersonal skills.
• Confident in using computers, including Excel/Word, Shopify is a bonus.
• A positive, energetic team player with a great sense of humour.

Responsibilities

• Deliver outstanding customer service and meet daily sales targets.
• Build solid relationships with the RVSC team and wider THL business.
• First point of contact for phone and email enquiries.
• Merchandise and restock shelves with current pricing.
• Operate computerised tills and accept payments.
• Assist with picking/dispatching online orders when required.
• Ensure end-of-day processes are completed correctly.
• Participate in stock takes and support tradeshow/expo activities.

Job description

At Tourism Holdings Limited (thl), we're all about creating unforgettable journeys. As New Zealand's premium tourism company, we proudly operate iconic kiwi brands like Kiwi Experience, RV Super Centre, Waitomo Glowworm Caves and The Legendary Black Water Rafting. Plus, we're the world's largest campervan operator, with operations in NZ, AUS, and US. Our diverse fleet includes Maui, Britz, Apollo, Mighty, El Monte RV, Roadbear, and Just Go.

At RV Super Centre, we provide exceptional retail accessories for RV, camping, marine, tiny home and outdoor enthusiasts, and we're looking for a dynamic Retail Assistant to join our team at our purpose-built new location in Queenstown by the airport.

The role:

As a Retail Assistant, you will play a key role in delivering exceptional customer service and ensure we meet our sales targets. If you're enthusiastic, love customer interactions and learning about new products then this is the perfect role for you!

Key Responsibilities:

• Excel in outstanding customer service and build lasting relationships with our customers.
• Build solid relationships with the RVSC team and wider THL business.
• Meet and exceed daily sales targets.
• Actively participate and take responsibility for your training needs to ensure you are an expert on all RVSC's products and systems.
• First point of contact for phone and email enquiries.
• Merchandise and restock shelves, ensure all products are ticketed and pricing is current.
• Operate computerised tills and barcode readers to scan items.
• Accept payments for goods.
• Keep the store clean and tidy.
• Assist with picking/dispatching of Online store orders when required.
• Ensure all end of day processes are completed correctly, on time, every day.
• Participate in all aspects of stock takes.
• Help support Tradeshows and Expos.

What we are looking for:

• Experience in RV, marine, kitchens, plumbing or outdoor retail sales is an advantage but not necessary.
• Strong communication and interpersonal skills.
• Confident in using computers, including Excel/Word, Shopify is a bonus.
• A positive, energetic team player with a great sense of humour.

Hours:

40 hours per week: 5 days a week (including weekends) with Thurs/Fri Off.

What we offer:

• Opportunity for growth and development within the team, across NZ and the Globe.
• Competitive payrate and benefits.
• A fun, supportive, vibrant place to work.