Restaurant Manager

Alondo MK Limited; Dunedin; On-site; NZD 85,962,000 - 100,289,000; Full time

Job summary

Alondo MK Limited in Dunedin is seeking an experienced Restaurant Manager to lead front-of-house operations, staff leadership and the guest experience for a premium Italian-inspired venue. This senior role guides service delivery, staffing, and day-to-day decision making in a fast-paced hospitality setting.

You will report to the owner, work closely with the Head Chef, and ensure efficient service, rostering, cost control, bookings and compliance as the business launches and grows.

Qualifications

• Minimum 3 years’ experience in a restaurant or hospitality management role.
• Experience working in a high-volume or premium dining environment.
• NZQA Level 4 hospitality qualification preferred but not essential.

Responsibilities

• Oversee daily front-of-house operations and service delivery across trading periods.
• Lead, train, rostering, and develop front-of-house staff.
• Maintain high standards of customer service and guest experience.
• Monitor labour costs in line with targets.
• Coordinate with Head Chef on service flow and operations.
• Manage bookings, floor planning, and service organisation.
• Oversee supplier relationships and stock ordering for FOH.
• Ensure health, safety and food control compliance.
• Implement systems and procedures to maintain service standards.
• Contribute to revenue growth and cost control.

Skills

Staff management

Rostering

Front-of-house operations

Customer service

Communication

Education

NZQF Level 4 hospitality

Tools

POS systems

Job description

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Full-Time | Permanent | Accredited Employer

Alondo is a premium Italian-inspired restaurant in Dunedin. Built around seasonal produce, house-made pasta, and traditional dough techniques, Alondo will operate lunch and dinner, five days per week.

We are seeking an experienced Restaurant Manager to lead front-of-house operations and play a key role in the successful launch and ongoing performance of the business.

This is a senior, hands-on management position responsible for overseeing all aspects of restaurant operations, team leadership, and service delivery within a structured, high-performing environment.

The Role

Reporting to the business owner and working closely with the Head Chef, the Restaurant Manager will be responsible for the overall management of front-of-house operations, ensuring efficient service, strong team performance, and consistent delivery of a premium customer experience.

This role requires a capable operator who can take ownership of systems, staffing, and day-to-day decision-making within a fast-paced hospitality environment.

Key Responsibilities

• Oversee daily restaurant operations, ensuring smooth and efficient service across all trading periods
• Lead, manage, and develop front-of-house staff, including recruitment, training, rostering, and performance management
• Maintain high standards of customer service and guest experience
• Monitor and manage labour costs in line with business targets
• Work alongside the Head Chef to coordinate service flow and maintain operational efficiency
• Manage bookings, floor planning, and service organisation
• Maintain supplier relationships and oversee ordering of front-of-house stock and consumables
• Ensure compliance with all health, safety, and food control regulations
• Implement and maintain operational systems, procedures, and service standards
• Contribute to overall business performance, including revenue growth and cost control

Skills & Experience Required

• Minimum 3 years’ experience in a restaurant or hospitality management role
• Proven ability to manage staff and lead a team in a structured environment
• Strong understanding of restaurant operations, including rostering, cost control, and service delivery
• Experience working in a high-volume or premium dining environment
• Excellent communication and organisational skills
• Ability to work evenings, weekends, and public holidays as required
• A relevant hospitality qualification (NZQF Level 4 or equivalent) is preferred but not essential.

Permanent, full-time position

Minimum 40 hours per week

Hourly rate: $30.00 - $35.00 per hour (dependent on experience)

Alondo is an Accredited Employer with Immigration New Zealand. Applicants must have the legal right to work in New Zealand or meet Accredited Employer Work Visa requirements.

This is an opportunity to be part of a serious hospitality operation from the ground up, with systems, structure, and standards built properly from day one.

If you are an experienced operator ready to take ownership of a premium venue, we would like to hear from you.