Resident Experience Coordinator (Reception & Admin)

Oceania Group; Auckland; Hybrid; NZD 45,000 - 60,000; Part time

Job summary

Oceania Group in Manurewa is seeking a casual Receptionist to join our Elmwood Village team. You will be the friendly face welcoming residents, families and visitors, and provide efficient administrative support to ensure smooth service delivery.

This role requires 3+ years in a similar position, strong Microsoft Office skills, and the ability to handle a busy environment with calm professionalism. You will build rapport and deliver excellent customer service while supporting accounts payable

Qualifications

• Minimum 3 years’ experience in a receptionist or similar role.
• Strong problem-solving skills and ability to handle diverse queries.
• Experience with administration, accounts payable, petty cash and suppliers.
• Excellent computer skills, especially Microsoft Office.
• Ability to build rapport and treat residents with respect.
• Eligibility to work in NZ.

Responsibilities

• Be the welcoming face of the facility.
• Provide excellent administrative support.
• Ensure smooth delivery of services.
• Deliver exceptional resident and guest experience.
• Provide professional customer service and admin assistance in a busy environment.

Skills

Problem solving

Customer service

Communication

Tools

Microsoft Office

Job description

Oceania Group in Manurewa is seeking a casual Receptionist to join our Elmwood Village team. You will be the friendly face welcoming residents, families and visitors, and provide efficient administrative support to ensure smooth service delivery.

This role requires 3+ years in a similar position, strong Microsoft Office skills, and the ability to handle a busy environment with calm professionalism. You will build rapport and deliver excellent customer service while supporting accounts payable