Receptionist

Oceania; Auckland; On-site; NZD 30,000 - 36,000; Part time

Job summary

Oceania is inviting applications for a casual Receptionist at Elmwood Village in Manurewa, Auckland. You’ll be the friendly first point of contact, delivering warm customer service and essential admin support to residents and guests in a busy aged care environment.

Ideal candidates have 3+ years in similar roles, strong Microsoft Office skills, and a collaborative approach to service delivery. Eligible to work in NZ and able to handle a variety of queries with professionalism.

Qualifications

• 3+ years’ experience in a similar position.
• Ability to handle a wide range of visitors and queries from residents, visitors and staff.
• Experience with administration, accounts payable, petty cash and suppliers.
• Excellent computer skills with Microsoft Office/365 tools.
• Ability to build rapport, provide assistance and treat residents with respect.
• Eligibility to work in NZ.

Responsibilities

• Being the welcoming face of our business
• Providing excellent administrative support
• Ensuring the smooth running of service delivery
• Delivering an exceptional experience for all residents and guests
• Delivering professional customer service and administrative assistance in a calm, friendly manner

Skills

Customer service

Problem solving

Microsoft Office

Administrative support

Communication

Tools

Microsoft Suite

Job description

The role

Our Elmwood Village in Manurewa are looking for a casual Receptionist to join their dedicated team.

What you’ll be doing:

• Being the welcoming face of our business
• Providing excellent administrative support
• Ensuring the smooth running of service delivery
• Delivering an exceptional experience for all residents and guests
• Delivering professional customer service and administrative assistance in a style that brings calm to a busy environment.

What you’ll bring:

• 3+ years’ experience in a similar position
• An ability to problem solve effectively as you will be dealing with all manner of people and queries from visitors, contractors, residents and their families
• Experience with administration, accounts payable, petty cash and suppliers
• Excellent computer skills. In particular, with the Microsoft suite
• An ability to build rapport, provide assistance and treat residents with respect
• Eligibility to work in NZ.

Why join Oceania?

At Oceania, we're proud to be one of New Zealand's leading providers of retirement living and aged care. Across more than 30 villages, we support over 4,000 residents by creating communities where people feel at home, connected, and well cared for.

Our purpose is simple: to make a difference in every task, every challenge, every day. It's a purpose that's brought to life through the way we work:

• We're one team – We collaborate across teams and functions because together we're stronger than any individual effort.
• We're finding better ways – We challenge ourselves to think differently, find creative solutions, and continuously improve.
• We're committed to care – We put safety and care at the centre of everything we do, creating environments where everyone feels supported.
• We're proud to deliver – We follow through on our commitments because every task matters, and our residents and families count on us to get it right.

When you join Oceania, you'll become part of a supportive team where you'll be encouraged to learn, grow, and make a meaningful contribution every day. In return, we offer competitive pay, ongoing learning and development opportunities, free and confidential wellbeing support, and the chance to build a rewarding career with an organisation that's making a real difference.

• Oceania does not accept any unsolicited resume referrals from recruitment agencies, or take responsibility for any fees related to unsolicited CVs**