Receptionist

Oceania Group; Auckland; Hybrid; NZD 45,000 - 60,000; Part time

Job summary

Oceania Group in Manurewa is seeking a casual Receptionist to join our Elmwood Village team. You will be the friendly face welcoming residents, families and visitors, and provide efficient administrative support to ensure smooth service delivery.

This role requires 3+ years in a similar position, strong Microsoft Office skills, and the ability to handle a busy environment with calm professionalism. You will build rapport and deliver excellent customer service while supporting accounts payable

Qualifications

• Minimum 3 years’ experience in a receptionist or similar role.
• Strong problem-solving skills and ability to handle diverse queries.
• Experience with administration, accounts payable, petty cash and suppliers.
• Excellent computer skills, especially Microsoft Office.
• Ability to build rapport and treat residents with respect.
• Eligibility to work in NZ.

Responsibilities

• Be the welcoming face of the facility.
• Provide excellent administrative support.
• Ensure smooth delivery of services.
• Deliver exceptional resident and guest experience.
• Provide professional customer service and admin assistance in a busy environment.

Skills

Problem solving

Customer service

Communication

Tools

Microsoft Office

Job description

The role

Our Elmwood Village in Manurewa are looking for a casual Receptionist to join their dedicated team.

What you’ll be doing:

• Beingthe welcoming face of our business
• Providing excellent administrative support
• Ensuring the smooth running of service delivery
• Delivering an exceptional experience for all residents and guests
• Delivering professional customer service and administrative assistancein a style that brings calm to a busy environment.

What you’ll bring:

• 3+ years’ experience in a similar position
• An ability toproblem solve effectively as you will be dealing with all manner of people and queries from visitors, contractors, residents and their families
• Experience with administration, accounts payable, petty cash and suppliers
• Excellent computer skills.In particular, with the Microsoft suite
• An ability to build rapport, provide assistanceand treat residents with respect
• Eligibility to work in NZ.

Why join Oceania?

At Oceania, we're proud to be one of New Zealand's leading providers of retirement living and aged care. Across more than 30 villages, we support over 4,000 residents by creating communities where people feel at home, connected, and well cared for.

Our purpose is simple: to make a difference in every task, every challenge, every day. It's a purpose that's brought to life through the way we work:

• We're one team – We collaborate across teams and functions because together we're stronger than any individual effort.
• We're finding better ways – We challenge ourselves to think differently, find creative solutions, and continuously improve.
• We're committed to care – We put safety and care at the centre of everything we do, creating environments where everyone feels supported.
• We're proud to deliver – We follow through on our commitments because every task matters, and our residents and families count on us to get it right.

When you join Oceania, you'll become part of a supportive team where you'll be encouraged to learn, grow, and make a meaningful contribution every day. In return, we offer competitive pay, ongoing learning and development opportunities, free and confidential wellbeing support, and the chance to build a rewarding career with an organisation that's making a real difference.