Research & Insights Advisor: Civic Data & Engagement

Hamilton City Council; Hamilton; On-site; NZD 85,000 - 90,000; Full time

Benefits offered by this job

Flexible working policy

Wellbeing days

Professional development

Free health insurance (Unimed)

Annual health checks

Additional annual leave option

Local discounts

Gym memberships discounts

Job summary

Hamilton City Council is seeking a Research and Insights Advisor to join the Communications and Engagement team in Hamilton. You will manage consultation and engagement for Council, analyze data, and provide insights to support strategic decisions.

You'll promote use of research to understand our customers and communities, develop research approaches for community surveys, and deliver insights reports for stakeholders. The role offers flexible working and development opportunities.

Qualifications

• Degree or similar qualification in a related field.
• Strong written and verbal communication skills
• Minimum of 1 year experience in a research and insights role or similar.
• Demonstrated ability to work with stakeholders.
• Highly developed interpersonal and communication skills with the ability to work effectively with a diverse range of stakeholders (both internal and external).
• Strong project management skills including ability to drive multiple end-to-end projects simultaneously.
• Knowledge of local government environment preferred.

Responsibilities

• Promoting the use of research and insights to provide understanding of our customers, community and stakeholders' views and perceptions.
• Working with the business owner and engagement advisor to develop the research approach for each community survey including advice on the most appropriate platform for the survey.
• Contributing to community engagement research using a range of tools and platforms.
• Analysing engagement results including analysing free text responses, and providea comprehensive insights report for the business owner.
• Ensuringinteractive dashboards (demographic and survey results) are updated as required to provide insights to the organisation.
• Ensuringthe insights from metrics collected in community wellbeing surveys are shared on Council's platforms.
• Contributingto special projects as required.

Skills

Communication

Stakeholder management

Project management

Interpersonal skills

Written communication

Education

Degree or related field

Job description

Hamilton City Council is seeking a Research and Insights Advisor to join the Communications and Engagement team in Hamilton. You will manage consultation and engagement for Council, analyze data, and provide insights to support strategic decisions.

You'll promote use of research to understand our customers and communities, develop research approaches for community surveys, and deliver insights reports for stakeholders. The role offers flexible working and development opportunities.