Remote Travel Operations Coordinator

Intrepid Travel

Auckland

On-site

NZD 55,000 - 75,000

Full time

7 days ago

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Benefits offered by this job

Flexible work arrangements

Parental leave

E-learning platforms

Volunteer leave

Employee Assistance Program

Job summary

Intrepid Travel in Auckland is seeking a highly organised Operations Coordinator to support the NZ Operations Team. You will help drive operational excellence, ensuring trips run safely and smoothly and supporting Tour Leaders and suppliers with delivering exceptional travel experiences across NZ.

Working closely with the Operations Manager and Deputy Operations Manager, you will manage day-to-day trip operations, respond to challenges, and ensure clear communication with Tour Leaders and

Qualifications

Minimum 2 years' experience in Travel operations.
Good understanding of on-ground logistics in New Zealand.
Excellent organisational skills and attention to detail; proficient with MS Office tools.
Strong customer service and communication skills.

Responsibilities

Provide managerial and administrative support to the NZ Operations Team.
Help drive operational excellence to ensure trips run safely and smoothly.
Support Tour Leaders and suppliers in delivering travel experiences across NZ.
Respond promptly to operational queries and communicate clearly with Tour Leaders and suppliers.
Collaborate with Operations Manager and Deputy Operations Manager to manage day-to-day trip operations.

Skills

Travel operations

MS Office

Customer service

Education

Diploma/ Degree in Travel & Tourism

Tools

MS Office

Job description

Working closely with the Operations Manager and Deputy Operations Manager, you will manage day-to-day trip operations, respond to challenges, and ensure clear communication with Tour Leaders and

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