Remote Telecom Systems Administrator – IP PBX & VoIP Expert

Placements24; Queenstown; Hybrid; NZD 90,000 - 120,000; Full time

Job summary

Placements24 is seeking a skilled Telecom Systems Administrator to manage and maintain critical telecommunications infrastructure. This fully remote role supports PBX, voice gateways, and related network components, with emphasis on uptime and reliability for a distributed user base.

You will install, configure, and support telecom platforms, monitor performance, and collaborate with IT teams to ensure seamless integration and strong disaster recovery planning.

Qualifications

• Minimum 3 years of telecommunications systems administration experience.
• Experience with IP PBX platforms (Asterisk, Cisco CallManager, FreePBX) and SIP/H.323.
• Strong networking knowledge (TCP/IP, LAN/WAN, VLANs).
• Certifications CCNA Voice and CCNP Collaboration preferred; related degree ok.
• Excellent troubleshooting and communication skills.

Responsibilities

• Install, configure, and maintain telecom systems (IP PBX, VoIP gateways, voicemail).
• Monitor performance, troubleshoot issues, and ensure uptime and reliability.
• Manage user accounts, extensions, and system configurations.
• Apply regular updates, patches, and security enhancements.
• Develop and maintain system documentation and procedures.
• Respond to user support requests and resolve telecom issues.
• Collaborate with network/IT teams for seamless telecom integration.
• Conduct backups and disaster recovery planning for telecom systems.
• Stay current with emerging telecom technologies and best practices.
• Assist in evaluating and implementing new telecom solutions.

Skills

VoIP knowledge

Networking fundamentals

Troubleshooting

Communication skills

Remote work discipline

Education

CCNA Voice

CCNP Collaboration

Associate's/Bachelor's degree

Tools

Asterisk

Cisco CallManager

FreePBX

SIP / VoIP tools

Job description

Placements24 is seeking a skilled Telecom Systems Administrator to manage and maintain critical telecommunications infrastructure. This fully remote role supports PBX, voice gateways, and related network components, with emphasis on uptime and reliability for a distributed user base.

You will install, configure, and support telecom platforms, monitor performance, and collaborate with IT teams to ensure seamless integration and strong disaster recovery planning.