Remote Senior Engineering Manager - Telecoms

Alianza, Inc.; New Zealand; On-site; NZD 120,000 - 180,000; Full time

Job summary

Alianza, Inc. is seeking an experienced software engineering leader to guide a remote team in New Zealand.

The role focuses on delivering carrier-grade voice and communications products, balancing planned work with critical incidents, and coordinating with Product Management and global engineers. You will coach the team, manage delivery cycles, own the backlog, resolve escalations, and shape the technical direction across time zones.

Qualifications

• 6+ years in software engineering, with 3+ years managing engineering teams and a track record of delivering with little oversight.
• A technical degree (CS or STEM preferred) or equivalent experience.
• Broad technical skills and strong judgement in a complex domain, able to support the team across most challenges and bring clarity to ambiguous problems and high-pressure incidents.
• Experience running both planned delivery and reactive support and prioritizing well when they compete for the same people.
• Clear communication and strong cross-functional relationships, partnering with Product Management and Technical Leads and coordinating across time zones.
• Telecoms or a similarly complex domain, including familiarity with SIP/VoIP and carrier-grade fundamentals, is a plus but not required.

Responsibilities

• Lead, coach, and develop the team: regular one-to-ones, honest feedback, and support for each person’s growth, while giving them the autonomy to own their work.
• Plan and run delivery: set priorities, manage release cycles and dependencies, keep work predictable, and keep stakeholders clear on progress, risks, and trade-offs.
• Own the backlog with Product Management: balance project work against defects, stability, tech debt, and support so effort stays on what matters most.
• Own critical support issues to resolution: work within the escalation path on customer-affecting problems, get to the root cause, and make sure required fixes and follow-ups get delivered.
• Own technical direction for the team’s products: build strong knowledge of the products and domain, and use it to shape the roadmap and technical decisions with Product and Engineering.

Skills

Software engineering

People management

Cross-functional collaboration

Communication

Problem solving

Education

Bachelor's degree in CS or STEM

Job description

Alianza, Inc. is seeking an experienced software engineering leader to guide a remote team in New Zealand.

The role focuses on delivering carrier-grade voice and communications products, balancing planned work with critical incidents, and coordinating with Product Management and global engineers. You will coach the team, manage delivery cycles, own the backlog, resolve escalations, and shape the technical direction across time zones.