Remote Luxury Skincare Consultant & Advisor

Placements24; Queenstown; Hybrid; NZD 25,000 - 32,000; Full time

Benefits offered by this job

Fully remote role

Employee discounts on skincare

Ongoing product training

Performance incentives

Job summary

Placements24 is seeking a Remote Virtual Skin Care Consultant & Advisor to provide expert skincare guidance to customers via video, chat, and email from anywhere in South Africa.

You will analyze skin concerns, recommend routines, educate on ingredients and application, and support customers throughout their purchasing journey, while staying current with trends and product innovations.

Qualifications

• Strong background in skincare or esthetics with relevant certifications or education.
• Minimum of 3 years in skincare advisory, esthetician, or customer-facing beauty role.
• In-depth knowledge of skincare ingredients, formulations, and product types.

Responsibilities

• Provide personalized skincare consultations via video calls, chat, and email.
• Analyze skin types, concerns and goals to recommend products and routines.
• Educate customers on ingredients, benefits and application techniques.
• Address inquiries and resolve skincare-related issues empathetically.
• Assist customers in navigating the online store and making informed purchases.
• Maintain records of interactions, recommendations and feedback.
• Stay up-to-date with skincare trends, products and dermatological advancements.
• Collaborate with ecommerce and marketing teams to provide insights.

Skills

Skincare expertise

Customer service

Interpersonal communication

Virtual consultations

Education

Esthetics certification

Tools

CRM software

Video conferencing

E-commerce platform

Job description

Placements24 is seeking a Remote Virtual Skin Care Consultant & Advisor to provide expert skincare guidance to customers via video, chat, and email from anywhere in South Africa.

You will analyze skin concerns, recommend routines, educate on ingredients and application, and support customers throughout their purchasing journey, while staying current with trends and product innovations.