Remote CS & Revenue Operations Specialist

YO AI Labs; Auckland; Remote; NZD 83,000 - 124,000; Full time

Job summary

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert to optimize CRM workflows and revenue operations in a fully remote role. The ideal candidate will drive data accuracy, reporting, and process improvements across Salesforce, HubSpot, and other revenue tools.

You will configure CRM platforms, manage billing and quoting tools, and build scalable workflows while ensuring clear documentation and cross-functional alignment. Strong communication and analytical skills are essential.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

4+ years experience in Sales/Revenue/"

Hands-on CRM configuration

Experience with revenue tools outside

Operational judgment

Problem-solving

Written & verbal communication

Data accuracy and reporting

Workflow management

Tools

Salesforce

HubSpot

Pricing/Billing tools

Ticketing systems

Project management tools

Job description

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert to optimize CRM workflows and revenue operations in a fully remote role. The ideal candidate will drive data accuracy, reporting, and process improvements across Salesforce, HubSpot, and other revenue tools.

You will configure CRM platforms, manage billing and quoting tools, and build scalable workflows while ensuring clear documentation and cross-functional alignment. Strong communication and analytical skills are essential.