Remote Adventure Travel Planner - Craft Memorable Journeys

Elite Escapes; Wānaka; Remote; NZD 55,000 - 73,000; Full time

Benefits offered by this job

Fully remote work

Comprehensive onboarding and training

Growth potential with leadership paths

Job summary

Elite Escapes is seeking a client-focused travel coordinator to design and book personalised journeys for clients across the globe. This fully remote role embraces flexibility and a supportive team environment.

You will connect with clients, understand their travel needs, and leverage AI-assisted tools to deliver accurate itineraries and timely responses, while building lasting relationships before, during, and after trips. Prior travel-industry experience is welcome but not required.

Qualifications

• Travel industry savvy preferred; zero experience welcome.
• Excellent written and verbal communication skills.
• Comfort with technology and AI tools (training provided).
• Passion for travel, adventure, and curiosity about the world.

Responsibilities

• Connect with clients to understand their travel needs, preferences, and budgets
• Book journeys via email, chat, and phone with enthusiasm and accuracy
• Resolve issues quickly to ensure smooth travel from booking to homecoming
• Spot trends in client feedback to refine services for future bookings
• Optimize response times to boost client satisfaction scores
• Nurture post-booking relationships for ongoing support
• Deliver high-touch service with empathy, expertise

Skills

Stellar written and verbal comms

Comfort with technology and AI tools

Passion for travel and adventure

Job description

Elite Escapes is seeking a client-focused travel coordinator to design and book personalised journeys for clients across the globe. This fully remote role embraces flexibility and a supportive team environment.

You will connect with clients, understand their travel needs, and leverage AI-assisted tools to deliver accurate itineraries and timely responses, while building lasting relationships before, during, and after trips. Prior travel-industry experience is welcome but not required.