Regulatory Quality Systems Lead & Improvement Strategist

New Zealand Government; Wellington; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working options

Competitive salary package

5 weeks annual leave

Job summary

NZTA | Waka Kotahi is seeking a capable leader to develop and continuously improve the regulatory Quality Management System, ensuring quality frameworks support consistent regulatory delivery across Aotearoa. Wellington/Auckland/Christchurch based, with flexible working options.

You will translate strategy into practical solutions, embed assurance mechanisms, analyse quality data, and provide evidence-based advice to support regulatory performance.

Qualifications

• Experience designing and implementing quality systems in complex contexts.
• Strong ability to engage and influence across technical and operational teams.
• Proven track record in continuous improvement and data-informed decision making.
• Knowledge of Te Ao Maori and Te Tiriti o Waitangi principles is desirable.

Responsibilities

• Lead and evolve NZTA's regulatory Quality Management System.
• Develop quality frameworks, standards and guidance for consistent practice.
• Embed assurance, monitoring and feedback to drive quality improvements.
• Analyze quality data to identify risks, trends and opportunities.
• Provide evidence-based advice to support regulatory performance.
• Partner across the business to integrate quality into processes and digital solutions.
• Build relationships across NZTA and the regulatory sector to promote excellence.

Skills

Quality systems design

Stakeholder engagement

Influence and leadership

Coaching and mentoring

Critical thinking and research

Legislation interpretation

Continuous improvement

Te Tiriti o Waitangi awareness

Job description

NZTA | Waka Kotahi is seeking a capable leader to develop and continuously improve the regulatory Quality Management System, ensuring quality frameworks support consistent regulatory delivery across Aotearoa. Wellington/Auckland/Christchurch based, with flexible working options.

You will translate strategy into practical solutions, embed assurance mechanisms, analyse quality data, and provide evidence-based advice to support regulatory performance.