Principal Advisor Quality System

New Zealand Transport Agency; Wellington; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Supportive environment

Flexible work options

Competitive salary package

5 weeks annual leave

Job summary

New Zealand Transport Agency in Wellington is seeking a 12-month fixed-term role to lead the development and continuous improvement of the regulatory Quality Management System. You will translate strategy into practical solutions aligned with regulatory principles and priorities, driving a risk-based approach to quality management.

The role involves embedding assurance, monitoring and feedback, analysing data, providing evidence-based advice, and partnering to integrate quality into processes,

Qualifications

• Practical experience designing and implementing quality systems.
• Strong stakeholder engagement and collaboration across teams.
• Ability to influence and lead including coaching/mentoring.
• Well-developed critical thinking and ability to interpret legislation.
• Commitment to continuous improvement, learning and development.

Responsibilities

• Lead and evolve NZTA’s regulatory Quality Management System.
• Develop quality frameworks, standards and guidance for consistent regulatory practice.
• Embed assurance, monitoring and feedback mechanisms driving quality and continuous improvement.
• Analyze quality data to identify risks, trends and improvement opportunities.
• Provide evidence-based advice supporting decision-making and regulatory performance.
• Partner across the business to integrate quality into processes and digital solutions.

Skills

Quality systems design

Stakeholder engagement

Influence & leadership

Critical thinking

Continuous improvement

Job description

Te Whiwhinga mahi | The opportunity

In this 12 month fixed term role you will lead the development and continuous improvement of NZTA’s regulatory Quality Management System, ensuring quality frameworks and guidance support consistent, effective regulatory delivery. You'll translate strategy into practical solutions that align with modern regulatory principles and organisational priorities and drive a risk-based, approach to quality management, strengthening assurance, performance and continuous improvement across the regulatory system. Working across the organisation, you'll ensure quality practices remain effective, fit-for-purpose and responsive to change.

In this role you will:

• Lead and evolve NZTA’s regulatory Quality Management System
• Develop quality frameworks, standards and guidance that support consistent regulatory practice
• Embed assurance, monitoring and feedback mechanisms that drive quality and continuous improvement
• Analyse quality data and assurance insights to identify risks, trends and improvement opportunities
• Provide evidence-based advice that supports informed decision-making and regulatory performance
• Partner across the business to integrate quality into processes, capability initiatives and digital solutions.
• Build strong relationships across NZTA and the wider regulatory sector to promote regulatory excellence and best practice

Ko koe tēnei

About you

Our ideal candidate will have some or all of the following:

• Practical and proven experience in designing and implementing quality systems, with the ability to apply them pragmatically and proportionately in complex, real-world context
• Strong stakeholder engagement and communication skills, you will be able to collaborate across technical and operational teams
• Demonstrated ability to influence and lead, including coaching and mentoring capability
• Well-developed critical thinking, research, and ability to interpret and apply legislation
• Commitment to continuous improvement, learning and development

You will also demonstrate knowledge of, or a willingness to build understanding of Te Ao Māori, tikanga, and the principles of Te Tiriti o Waitangi in the public sector.

Ko wai mātou | About us

NZTA is responsible for delivering a safe, efficient and effective land transport system for Aotearoa. Te Rōpū Waeture – Regulatory plays a critical role as the lead regulator for land transport – taking a system wide, risk-based approach to improving safety outcomes and reducing harm. This includes designing and continuously improving regulatory frameworks that are evidence based, proportionate, and responsive to the needs of the sector.

At Waka Kotahi NZ Transport Agency, it all starts with our people. The organisation's performance and success depends on the people who choose to make this a great place to work and make a difference for Aotearoa. Waka Kotahi has a strong future focus, understanding that new technologies and changing customer expectations mean the transport system we know today will not be the one we deliver in ten years time.

Waka Kotahi is an equal opportunity employer (EOE). We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values.

To be considered for this position you must have a legal right to live and work in New Zealand.

Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.

Applications close: 23 October 2026

Email: [e-mail]

Ka whiwhi koe i te aha

What you will get in return:

• A supportive working environment
• Flexible working options
• A competitive salary package, aligned with your skills and experience
• 5 weeks annual leave and other great benefits.