Regional Lead, ACC Employer Programme & Injury Management

Health New Zealand | Te Whatu Ora; Palmerston North; On-site; NZD 90,000 - 140,000; Full time

Job summary

Health New Zealand | Te Whatu Ora in Palmerston North is seeking a Regional Lead for the ACC Accredited Employer Programme. The role provides regional functional leadership for injury management, supporting advisors and claim administrators to deliver high‑quality outcomes for kaimahi.

It carries influence across the Central Region without direct reports and focuses on consistency, quality, and multi‑disciplinary collaboration.

Qualifications

• Minimum two years of injury and illness management experience.
• Experience providing functional or professional leadership.
• Ability to work across teams and organisational boundaries to achieve outcomes.

Responsibilities

• Provides regional functional leadership for the ACC Accredited Employer Programme and injury management.
• Oversees regional implementation of the injury management model and promotes consistent practice.
• Oversees claim quality assurance and handles complaints effectively.
• Manages Third Party Administrator relationships for the region.
• Monitors regional claim performance and identifies improvement opportunities.
• Provides specialist advice and guidance to injury management advisors and specialists.
• Builds relationships with internal and external stakeholders to support outcomes.
• Collaborates across the wider Occupational Health regional service.

Skills

Injury management

Leadership

Stakeholder engagement

Coaching/Mentoring

Job description

Health New Zealand | Te Whatu Ora in Palmerston North is seeking a Regional Lead for the ACC Accredited Employer Programme. The role provides regional functional leadership for injury management, supporting advisors and claim administrators to deliver high‑quality outcomes for kaimahi.

It carries influence across the Central Region without direct reports and focuses on consistency, quality, and multi‑disciplinary collaboration.