Acc Regional Manager Northern

New Zealand Government; Auckland; Remote; NZD 180.000 - 240.000; Vollzeit

Zusammenfassung

Health New Zealand | Te Whatu Ora is recruiting an ACC Regional Manager to lead revenue management across the Northern region, guiding a team of 20-25 people. You’ll drive high performance, capability and consistent service delivery while shaping nationwide standardisation and transformation initiatives.

You will oversee ACC revenue processes, ensure compliance with national policies and collaborate with clinical, operational and finance stakeholders to optimise performance and deliver

Qualifikationen

• 10+ years' experience in revenue management, billing, eligibility or related financial operations.
• 5+ years' people leadership experience with high-volume processing environments.
• Proven track record in transformation, standardisation and change in regulated environments.
• Strong communication and stakeholder management across clinical, operational and finance teams.

Aufgaben

• Lead a region-wide team of 20-25 across the Northern region.
• Oversee ACC revenue management with standardisation, transformation and continuous improvement.
• Ensure compliance with national policies, controls and performance expectations.
• Collaborate with clinical, operational and finance stakeholders to drive service delivery and performance.

Kenntnisse

Revenue management leadership

People leadership

Strategic thinking

Stakeholder management

Process improvement

Ausbildung

Relevant tertiary qualification

Tools

Oracle ERP FPIM

Patient Management system

Finance systems

Jobbeschreibung

Permanent, full-time position based anywhere in the Northern region. * Lead a team of 20-25 across the region, driving high performance, capability and consistent service delivery. * Shape the future of ACC revenue management, leading standardisation, transformation and continuous improvement across the region. Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities. Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care. About the We're looking for an experienced ACC Regional Manager to provide leadership and oversight of ACC revenue management services across the Te Waipounamu region. This is a key leadership role within our Finance function, responsible for ensuring ACC revenue processes are delivered accurately, efficiently and securely, while meeting national policies, standards, controls and agreed performance expectations. You'll provide clear regional leadership across a team of 20-25, building capability and creating a culture of accountability, collaboration and continuous improvement. You'll be the primary regional point of contact for ACC performance, working closely with clinical, operational and finance stakeholders to manage performance, resolve issues and maintain strong relationships. You'll oversee service level agreements and key performance indicators, provide performance reporting and support regional coordination of the ACC contract renewal process. A significant part of the role will be supporting the transition towards a single, nationally consistent ACC revenue service. You'll lead the standardisation and improvement of regional processes, reduce local variation, strengthen compliance and controls, and identify opportunities to simplify and automate ways of working. Reporting to the Group Manager Regional Finance, Northern and working closely with the Group Manager, ACC & Eligibility Revenue, you'll contribute to national initiatives and strategic priorities while leading your team through change and embedding sustainable, best-practice approaches. About you We're looking for an experienced people leader who combines strong revenue or financial operations expertise with the ability to lead transformation in a complex, regulated environment. You'll bring : * A relevant tertiary qualification or comparable experience. * 10+ years' relevant experience in revenue management, billing, eligibility or a related financial operations environment. * 5+ years' people leadership experience, with a proven track record leading teams in high-volume, complex processing environments and accountability for performance, capability, quality, compliance and delivery. * Proven experience driving process improvement, standardisation and transformational change within regulated or policy-driven environments. * Strong understanding of Oracle ERP (FPIM), Patient Management and relevant clinical and financial systems. * The ability to analyse performance, identify risks and improvement opportunities, make sound decisions and translate insights into practical action. * Strong communication, influencing and stakeholder management skills, with the ability to build trusted relationships across clinical, operational, finance and external stakeholders. * Experience driving efficiency through simplification and automation, with a focus on delivering sustainable improvements and savings. * A positive, proactive and collaborative leadership style, with a genuine commitment to developing people and building high-performing teams. You'll be comfortable leading through change and uncertainty and able to balance strategic priorities with operational delivery. You'll bring sound judgement, personal accountability and the confidence to challenge constructively, influence change and maintain momentum across a complex environment. Experience with ACC revenue management, ACC eligibility, billing and recovery processes, as well as financial controls, policy compliance and risk management, would be advantageous. You'll also demonstrate an understanding of the significance of and obligations under Te Tiriti o Waitangi, including how to apply its principles meaningfully in your role. Working for Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. By 11 : 59PM Sunday 8 November 2026. The full position description is available on the Health New Zealand Careers site.