Recreation Facility Manager

Placements24; Queenstown; Hybrid; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Hybrid role

Professional development

Paid leave

Job summary

Placements24 in Queenstown, NZ is seeking an experienced Recreation Facility Manager to oversee a multi-purpose sports and leisure complex. The role blends on-site leadership with remote planning to ensure safe, welcoming facilities and outstanding community services.

You will manage staff, programs, budgeting, maintenance, and compliance, while expanding participation and partnerships. The ideal candidate holds a bachelor’s in recreation or related field, 5+ years in facility management, and

Qualifications

• Bachelor's degree in Recreation Management, Sports Management, Business Administration, or related field.
• 5+ years' experience in recreation facility management or similar supervisory role.
• Experience in staff management, program development and budget administration.
• Strong understanding of facility maintenance, health and safety regulations.
• Excellent leadership, communication and customer service skills.
• Proficiency in scheduling, membership management, and financial systems software.

Responsibilities

• Oversee day-to-day operations of the recreation facility.
• Manage and supervise facility staff, including hiring, training, scheduling, and performance evaluation.
• Develop, implement and promote diverse recreational programs and activities.
• Ensure facilities and equipment are maintained to high safety and cleanliness standards.
• Manage facility budget, revenue generation and expense control.
• Develop and implement marketing and outreach strategies to increase usage and participation.
• Ensure compliance with health, safety and regulatory requirements.
• Handle customer inquiries, feedback and complaints effectively.
• Build relationships with community groups, stakeholders and vendors.
• Contribute to strategic planning for long-term development.

Skills

Staff management

Program development

Budget administration

Leadership

Communication

Customer service

Scheduling software

Membership management

Financial systems

Multitasking

Community engagement

Education

Bachelor's degree in Recreation Management / Sports Management / Business Administration

Tools

Scheduling software

Membership management system

Financial software

Job description

About the Role

Our client, a key player in community recreation services, is looking for an experienced Recreation Facility Manager to oversee the operations of a multi-purpose sports and leisure complex in Queenstown, Eastern Cape . This role requires a blend of operational expertise, leadership, and a commitment to providing exceptional community services. You will be responsible for managing staff, maintaining facilities, developing and implementing programs, ensuring financial viability, and promoting a safe and welcoming environment for all users. This hybrid position allows for strategic planning and administrative tasks to be managed remotely or from a central office, while requiring on-site presence for operational oversight and community engagement. The ideal candidate has a strong background in facility management and a passion for community well-being.

Key Responsibilities

• Oversee the day-to-day operations of the recreation facility, ensuring smooth and efficient service delivery.
• Manage and supervise facility staff, including hiring, training, scheduling, and performance evaluation.
• Develop, implement, and promote a diverse range of recreational programs and activities.
• Ensure all facilities and equipment are maintained to high standards of safety, cleanliness, and repair.
• Manage the facility's budget, including revenue generation and expense control.
• Develop and implement marketing and outreach strategies to increase facility usage and program participation.
• Ensure compliance with all health, safety, and regulatory requirements.
• Handle customer inquiries, feedback, and complaints effectively.
• Build and maintain positive relationships with community groups, stakeholders, and vendors.
• Contribute to strategic planning for the long-term development of the recreation facility.

Requirements

• Bachelor's degree in Recreation Management, Sports Management, Business Administration, or a related field.
• Minimum of 5 years of experience in recreation facility management or a similar supervisory role.
• Proven experience in staff management, program development, and budget administration.
• Strong understanding of facility maintenance, health and safety regulations.
• Excellent leadership, communication, and customer service skills.
• Proficiency in relevant software, including scheduling, membership management, and financial systems.
• Ability to manage multiple priorities and work effectively in a dynamic environment.
• Commitment to promoting health, fitness, and community engagement.
• Flexibility to work varied hours, including evenings and weekends.
• A proactive approach to problem-solving and continuous improvement.

Benefits

• Our client offers a competitive salary and a comprehensive benefits package, including medical aid and retirement fund contributions.
• This hybrid role provides flexibility in work arrangements while ensuring active engagement with the facility and community in Queenstown, Eastern Cape .
• Opportunities for professional development and career advancement within the recreation sector are available.
• Employees benefit from a rewarding work environment focused on community service and public well-being.
• Paid annual leave and sick leave are provided.