Recovery Partner: Injury & Disability Navigator

Marketplace; Gisborne, Auckland; Hybrid; NZD 78,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

9% superannuation contribution

Job summary

ACC is a trusted New Zealand organisation focused on care, recovery and injury prevention. As a Recovery Partner, you’ll support people living with lifelong disability to maximise independence and everyday living.

You’ll build trusted relationships with clients and whānau, understanding goals and coordinating health, disability and community services to help them live more independently. You’ll work with diverse partners across health and community sectors to plan, connect supports, and solve

Qualifications

• Exceptional relationship-building skills.
• A people-centred approach.
• The ability to think through complexity, consider different perspectives and identify real issues.
• Strong communication and influencing skills.
• A collaborative approach to work with clients, whānau, health professionals and other agencies.
• Resilience and adaptability in complex or challenging situations.
• Ownership and accountability for outcomes.
• Curiosity and reflection to learn and improve.

Responsibilities

• Meet with clients/kiritaki and their whānau to understand goals and identify supports.
• Coordinate across health, disability and community services to assemble the right package of supports.
• Develop plans, solve problems and keep actions moving forward.
• Celebrate milestones and navigate difficult conversations when needed.
• See the person beyond injury or disability and understand their aspirations and what a fulfilling life looks like.

Skills

Relationship building

People centred

Complex thinking

Communication

Influencing

Collaboration

Resilience

Ownership

Curiosity

Job description

ACC is a trusted New Zealand organisation focused on care, recovery and injury prevention. As a Recovery Partner, you’ll support people living with lifelong disability to maximise independence and everyday living.

You’ll build trusted relationships with clients and whānau, understanding goals and coordinating health, disability and community services to help them live more independently. You’ll work with diverse partners across health and community sectors to plan, connect supports, and solve