Recovery Partner: Disability & Injury Support (Flexible Hours)

Marketplace; Rotorua, Auckland; Hybrid; NZD 78,000 - 100,000; Full time

Benefits offered by this job

9% superannuation contribution

No mandatory employee contribution

Life and income protection insurance

Comprehensive benefits package

Job summary

Accident Compensation Corporation in Rotorua is seeking a Recovery Partner to support people living with lifelong disability after injury, helping them maximise independence and achieve meaningful goals. You will build trusted relationships with clients/kiritaki and whānau, coordinating support across health, disability and community services.

Key responsibilities include meeting clients, coordinating with providers, and guiding complex journeys with empathy, collaboration and accountability.

Qualifications

• Exceptional relationship-building skills.
• A people-centred approach and empathy.
• Ability to think through complexity and multi-party perspectives.
• Strong communication and influencing skills.
• Collaborative approach with internal/external partners.
• Resilience and adaptability in complex settings.
• Ownership, accountability, and sound decision making.
• Curiosity, reflection and willingness to learn.

Responsibilities

• Meet clients and whānau to understand goals and plan support.
• Coordinate across health, disability and community services.
• Develop plans, solve problems and keep progress moving.
• Navigate complex journeys and advocate for client goals.
• Build trust and maintain confidentiality with partners.

Skills

Relationship-building

People-centred approach

Think through complexity

Communication & influencing

Collaborative approach

Resilience & adaptability

Ownership & accountability

Curiosity & reflection

Job description

Accident Compensation Corporation in Rotorua is seeking a Recovery Partner to support people living with lifelong disability after injury, helping them maximise independence and achieve meaningful goals. You will build trusted relationships with clients/kiritaki and whānau, coordinating support across health, disability and community services.

Key responsibilities include meeting clients, coordinating with providers, and guiding complex journeys with empathy, collaboration and accountability.