Receptionist| Paraparaumu (Kapiti Village)

Metlifecare; Paraparaumu; On-site; NZD 28,000 - 36,000; Part time

Benefits offered by this job

Wellness days

Birthday leave

Health insurance

Parental leave

KiwiSaver

EAP

Refer a friend

Training modules

Education support

Job summary

Metlifecare’s Kapiti Village in Paraparaumu is seeking a customer focused receptionist to provide front-desk and administrative support. You’ll be the first point of contact for residents, staff, contractors and visitors, ensuring a welcoming atmosphere and smooth service delivery.

Reporting to the Village Manager, the role covers reception, general admin, and safety awareness, with a 26.5 hour week Sun-Wed.

Qualifications

• Experience in a reception/front-of-house role.
• Excellent admin and computer skills.
• Customer-focused with a welcoming attitude.
• Willing to obtain first aid certification.
• Ability to work alone at reception and respond to emergencies.

Responsibilities

• Welcomes visitors and answers calls in a warm, professional manner.
• Keeps the reception area neat and tidy.
• Provides general admin support to the team.
• Monitors health and safety issues.

Skills

Reception experience

Customer service

Admin aptitude

Computer skills

Job description

• Stunning village with friendly staff to work along side
• Excellent staff benefits and weekend allowance applies here!

About the role

We are seeking a customer focused and organised receptionist for our warm and freindly Kapiti Village, based in Paraparaumu. Reporting to the Village Manager, you will provide quality and timely reception and administration support which enables effective service delivery for our residents, staff, and visitors.

We have the following shift available: Sun - Wed Office hours (26.5 hours per week)

We are seeking someone who brings enthusiasm and passion for customer service to our village and to be the first point of contact for residents, staff, contractors and visitors.This role is pivotal to ensure a 'welcoming' atmosphere at our village reflects the service standards we excel at.

Responsibilities will include:

• Professionally welcomes visitors and answers all calls and queries in a warm and friendly manner.
• Ensures the Reception area is kept neat and tidy.
• General administrative task & support to the team in general.
• Monitoring all relevant Health & Safety issues

About You

You will have had previous experience in a similar role and understand how first impressions certainly count. You are a team player with a positive and welcoming attitude, and you always go 'above and beyond' in all you do. You have excellent 'all round' admin and computer skills, performing tasks accurately and efficiently. You have a can-do attitude and are happy to put your hand up to help when needed. Professional but friendly, you will become the source of knowledge for all things at the village. This role requires a first aid certificate, so the willingness to obtain this, will be essential. You will need to be confident work the reception area on your own and be able to respond to any emergencies.

About Us

Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 7,300 New Zealanders. We pride ourselves on providing retirement communities in which people are empowered to be the very best version of themselves. Metlifecare currently operates over 36 villages located around New Zealand and employs over 2000 staff.

Staff Benefits Include:

• Paid wellness days per annum
• 1 paid day of leave to celebrate your birthday each year
• Health Insurance - automatic cover free to all permanent staff
• 26 weeks of parental leave on full pay and 5 days paid leave for partners
• KiwiSaver payments continued for those opted in over the age of 65 years
• Employee assistance program (EAP)
• Refer a friend incentive of up to $1500*
• Access to thousands of online training modules and courses from some of the world's leading learning specialists
• Education, Development and Training Support

Not sure if this role is for you but interested in what else Metlifecare has to offer? Then please visit our careers page www.careers.metlifecare.co.nz/home to see our other current vacancies.

Please note that identification and work eligibility documentation is required with your application.