Receptionist Dental Assistant

New Zealand Defence Force; Auckland; On-site; NZD 65,000 - 71,000; Full time

Benefits offered by this job

Life cover up to $300,000

Critical illness protection

Discounted insurances

Free will services

Savings schemes for Defence community

Financial guidance

Mortgage broker services

Job summary

New Zealand Defence Force – Auckland, North Island is seeking a Receptionist/Dental Assistant to be the first point of contact for patients and to support clinicians with chair side assistance. The role involves front desk duties, room preparation, and sterilisation in a busy dental clinic.

The ideal candidate will have customer service experience, strong organisational skills, and be proficient with MS Office; familiarity with Titanium or similar dental management software is a plus.

Qualifications

• Exceptional customer/patient-focused service is essential.
• Strong initiative and self-motivation are required.
• Excellent organizational and multitasking skills needed.
• Clear communication with patients and team is important.

Responsibilities

• Provide front office customer service and administration support.
• Assist clinicians at chair side and prepare treatment rooms.
• Sterilisation of equipment and room preparation as required.

Skills

Customer focus

Self-motivation

Organization

Effective communication

MS Office

Dental patient management (Titanium)

Tools

Titanium

Job description

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New Zealand Defence Force – Auckland, North Island

Defence Dental Services provide clinical services, which are an essential part of holistic health services in the NZDF. In particular, proactive preventive based oral health services with an emphasis on restoring tooth form and function, managing conditions that affect the supporting tissues of the teeth and preventing future oral health problems.

The Receptionist/Dental Assistant is primarily responsible for providing front office customer service and administration support, as well as chair side assistance, cleaning and preparing the treatment rooms and sterilisation when required. This role would suit someone who enjoys interacting with patients as the first point of contact for the clinic, as well as supporting clinicians to provide quality care.

Due to the nature of this role, there is no option to work remotely.

The salary for this role ranges from $64,455 to approx. $71,497, inclusive of a 4% superannuation contribution. Appointments within this range are based on skills and experience.

Ideally, you will have 2 years' experience in a similar role within a dental clinic, demonstrating customer service and chair side assistant experience, and a working knowledge of sterilisation practices.

Our ideal candidate has the following key skills and experience:

• Demonstrated ability to provide exceptional customer/ patient focussed service.
• High degree of self-motivation and initiative.
• Strong organisational skills; ability to juggle demands and adapt to changing requirements.
• Effective communication and relationship management skills.
• Is proficient in the MS Office Suite, ideally with some experience using Titanium or similar dental patient management system.

Nōu te rourou | What's in it for you

• Safeguard your loved ones with a fully funded life cover of up to $300,000 and critical illness protection.
• Other benefits include discounted additional insurances, free will services and savings schemes for the Defence community.
• Get expert financial guidance and mortgage broker services.
• Find all our benefits and more on the Force 4 Families website.

NZDF champions diversity and inclusivity, valuing every member and fuelling their success. We embrace uniqueness, understanding that diverse teams drive creativity, innovation, and excellence. With an open door to all – irrespective of gender, ethnicity, ability, age, or family dynamics – NZDF offers a flexible, empowering work environment. Join us in shaping a brighter future, where everyone thrives.

To be eligible for the required level of government security clearance with the NZ Defence Force, you need to meet certain citizenship and residency criteria. Here's what you need to know:

Low Level Security Clearance

• You must be a New Zealand citizen or you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa.
• At minimum, you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa, and you must be a citizen of and have lived in Australia, Canada, United Kingdom, United States of America or New Zealand continuously for the last five (5) years.
• You must have a five (5) year background history that can be verified and assessed appropriately by the NZ Security Intelligence Service (NZSIS) to determine if you are suitable for a security clearance at this level.

If you do not meet the minimum criteria, unfortunately, your application will not be accepted. We do welcome your application at a time when you will meet the requirements.

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