Receptionist - Aquatic Services

Dunedin City Council; Dunedin; On-site; NZD 38,000 - 46,000; Part time

Job summary

Dunedin City Council – Mosgiel, South Island seeks a friendly receptionist for Te Puna o Whakaehu. You will greet patrons, handle transactions, provide product information, and support a positive image at the pool site.

The role focuses on customer service, accuracy, and up-selling swimwear and related products, with duties performed alongside the Aquatic Services Team and admin supervisors.

Qualifications

• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Ability to work as part of a team.
• Strong computer and cash-handling skills.
• Knowledge of health and safety policies and procedures.

Responsibilities

• Greet and orientate patrons in a friendly and courteous manner
• Accurately process and record transactions and sales
• Provide relevant and accurate information on available products and services
• Work as an integral part of the Te Puna o Whakaehureception team and wider Aquatic Services Team
• Promote and up-sell the sale of swimwear and swim-related products offered for sale in the swim shop
• Ensure personal and public safety while at work, according to health and safety policies, procedures, and systems

Skills

Communication skills

Customer service

Teamwork

Cash handling

Computer skills

Job description

Dunedin City Council – Mosgiel, South Island

Are you a friendly and outgoing person who loves working with people?

Do you have excellent communication skills and enjoy providing exceptional customer service?

We are looking for a receptionist to join our team at Te Puna o Whakaehu

The shift we have on offer are:

• Sunday 8:00am - 12:00pm

As a receptionist you will be responsible for greeting, admitting, and orientating patrons in a friendly and courteous manner, projecting a positive public image and ensuring high levels of customer satisfaction. You will also identify customer needs and expectations, provide relevant and accurate information on available products and services, and accurately process and record transactions and sales.

In this role, you will work closely with the Te Puna o Whakaehu Admin Supervisorand Team Leaderto ensure uniformity of processes across DCC Aquatics sites. You will also promote and up-sell the sale of swimwear and swim-related products offered for sale in the swim shop.

Key Responsibilities

• Greet and orientate patrons in a friendly and courteous manner
• Accurately process and record transactions and sales
• Provide relevant and accurate information on available products and services
• Work as an integral part of the Te Puna o Whakaehureception team and wider Aquatic Services Team
• Promote and up-sell the sale of swimwear and swim-related products offered for sale in the swim shop
• Ensure personal and public safety while at work, according to the departments and the Council's health and safety policies, procedures, and systems

Key Requirements

• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• Ability to work as part of a team
• Strong computer and cash-handling skills
• Knowledge of health and safety policies and procedures