Guest Services Concierge (Front Desk)

Dunedin City Council; Dunedin; On-site; NZD 27,552,000 - 38,573,000; Part time

Job summary

Dunedin City Council in Dunedin, South Island, invites applications for a part-time receptionist at Te Puna o Whakaehu. The role requires a friendly, outgoing person with excellent communication and customer service skills to welcome patrons and guide them through available products and services.

You will handle transactions with accuracy, work with Admin Supervisor and Team Leader to standardize processes across Aquatics sites, and promote swimwear sales.

Qualifications

• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Ability to work as part of a team.
• Strong computer and cash-handling skills.
• Knowledge of health and safety policies and procedures.

Responsibilities

• Greet and orientate patrons in a friendly and courteous manner.
• Accurately process and record transactions and sales.
• Provide relevant and accurate information on available products and services.
• Work as part of Te Puna o Whakaehu reception team and wider Aquatic Services Team.
• Promote and up-sell swimwear and swim-related products in the swim shop.
• Ensure personal and public safety according to health and safety policies.

Skills

Communication skills

Customer service

Attention to detail

Teamwork

Cash handling

Tools

Cash handling software

Job description

Dunedin City Council in Dunedin, South Island, invites applications for a part-time receptionist at Te Puna o Whakaehu. The role requires a friendly, outgoing person with excellent communication and customer service skills to welcome patrons and guide them through available products and services.

You will handle transactions with accuracy, work with Admin Supervisor and Team Leader to standardize processes across Aquatics sites, and promote swimwear sales.