Receptionist / Administration Support

Te Whatu Ora - Health New Zealand; Dargaville; On-site; NZD 42,000 - 54,000; Full time

Job summary

Te Whatu Ora - Health New Zealand in Northland's Dargaville Health Hub is seeking a Receptionist/Administration Support to provide a friendly, professional reception service and efficient administration for patients, visitors and staff. You will coordinate across departments, support appointments, documentation and financial processes, and help with room bookings and pool-vehicle management.

This diverse role supports the Dargaville community in a busy rural health service, collaborating with

Qualifications

• You will be an organised, adaptable and customer-focused administrator who enjoys working with people and thrives in a fast-paced environment.
• Previous office administration experience and advanced computer skills.
• Excellent communication, customer service and interpersonal skills.

Responsibilities

• Provide friendly, professional and efficient reception for patients, visitors and staff.
• Coordinate outpatient and maternity administration activities and assist with patient documentation.
• Support hospital financial processes, maintain supplies and oversee room bookings.
• Assist with management of pool vehicles and work across multiple administrative functions.

Skills

Communication skills

Customer service

Interpersonal skills

Organisational skills

Prioritisation

Problem-solving

Tools

Microsoft Office

Email management

Job description

• Permanent, full-time role working 40-hours per week
• Be the welcoming face of the Dargaville Health Hub, supporting patients, whānau and healthcare teams across a busy rural health service
• Enjoy a varied role that combine reception, administration, customer service and operational support, while making a meaningful difference in your local community

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Receptionist / Administration Support team member, you will provide a friendly, professional and efficient reception service for patients, visitors and staff coming to the Dargaville Health Hub. You will be a key point of contact, ensuring people receive a welcoming experience while supporting the smooth day-to-day operation of hospital services.

This is a diverse role where no two days are the same. You will provide administrative support across multiple departments, coordinate outpatient and maternity administration activities, supporting patients with their appointments and patient documentation, support hospital financial processes, maintain supplies, oversee room bookings, and assist with the management of pool vehicles. Working closely with Dargaville Medical Centre and clinical teams, you will play an important role in delivering high-quality healthcare services to the Dargaville community.

Dargaville Health Hub provides a range of vital healthcare services to the community and wider region. As part of our Administration team, you will work alongside clinical and non-clinical staff to ensure patients, whānau and visitors receive a positive and efficient experience when accessing care. The team is collaborative, supportive and committed to improving health outcomes for the communities we serve.

For more information on living and working in Northland click here

About you

You will be an organised, adaptable and customer-focused administrator who enjoys working with people and thrives in a fast-paced environment. You will also bring:

• Previous office administration experience and advanced computer skills
• Excellent communication, customer service and interpersonal skills
• Strong organisational, prioritisation and problem-solving abilities
• The ability to manage competing demands, meet deadlines and work across multiple administrative functions
• A positive, professional and collaborative approach, with a willingness to support colleagues and patients wherever need

Previous experience within the health sector would be advantageous.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Job details

Job Reference:

Job Reference: DAR00010

Location:

North Island - Northland - Dargaville

Job type:

Job type: Permanent Full time

Expertise:

Non-clinical - Administration - Administration