Reception Administrator - Queenstown

Aotearoa New Zealand Association of Social Workers; Queenstown; On-site; NZD 28,000 - 41,000; Part time

Benefits offered by this job

Competitive salary

Training programme

Team environment

Job summary

Skin Institute in Queenstown is seeking a Casual Reception Administrator to support a busy clinic. You will welcome patients, answer calls, and manage bookings and records with strong IT skills and attention to detail.

Flexible hours, starting 8-9:30am to 5:30pm most days, with potential to increase. Prior medical receptionist experience is advantageous but not required; training is provided, and you will be part of a supportive team delivering excellent customer service.

Qualifications

• Previous experience as a medical receptionist/administrator is advantageous but not required.
• Be proactive with strong communication and customer service skills.
• Attention to detail and ability to learn new IT systems quickly.

Responsibilities

• Welcoming patients, taking calls and delivering excellent customer service.
• Administrative duties including processing bookings, admissions/discharges, and maintaining patient records.

Skills

Strong communication skills

Customer service

Administrative abilities

Proactive

Tools

IT systems

Job description

Skin Institute is proudly New Zealand owned and operated, and for over 30 years we've been dedicated to improving the lives of Kiwis. With a vision to be Aotearoa's leading provider in skin and veins, our multidisciplinary team delivers expert care in skin cancer, varicose veins and appearance medicine.

We're on the lookout for a Casual Reception Administrator to join our busy Queenstown Clinic.

We have some flexibility with the hours of work, but expectation is 4 days per weekworking from starting in the morning between 8am to 9:30am - as suitable - until 5:30pm most days. There is potential opportunity for the hours to increase over time if suitable.

Previous experience as a medical receptionist/administrator advantageous but not required.

If you're proactive, have strong communication skills, brilliant customer service skills, and pride yourself on your amazing administrative abilities, this might be the job you have been looking for!

Our Reception Administrators (RAs) are responsible for providing patients with the best customer service.

We are looking for someone to join our QueenstownClinic to work cohesively with our team.

Keyaccountabilities:

• Welcoming patients, taking calls and delivering excellent customer service!
• Various administration duties including processing bookings, admission/discharges, and maintaining patient records - so being competent with IT and learning new systems is important along with excellent attention to detail.

Reception and / or administration experience is a plus, within the medical sector would be advantageous but not essential as we have an extensive training programme for our RAs, but what is essential is a positive energy, can-do attitude and being patient-centric in your approach to work.

To be successful in this role, you'll be solutions focused and always looking for improvements in process and delivery. Your confidence and manner on the phone is essential.

Culture and benefits

We offer a competitive salary reflective of experience. You will be part of a high performing team and have wider collegial support. Plus, other great benefits for skin checks and treatment, veins assessment and treatment, and appearance medicine services including retail products.

You will enjoy working witha great team, who are motivated by delivering the best possible outcomes.

Alignment to our values

• Deliver excellence every day
• Care for others
• Better together
• Passion with purpose

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Your application will include the following questions:

• Do you have any medical conditions, injury (including RSI, OOS, back injury) or substance dependency that could affect your ability to undertake, or be aggravated by, the role that you have applied for, or your employment in general?
• If yes, please detail any conditions that may be aggravated by particular working environments
• To be able to work legally in New Zealand you must be a New Zealand or Australian Citizen or have either New Zealand Permanent Residency or hold a New Zealand Work Visa.
• Further information regarding the right to work in New Zealand can be found at http://www.immigration.govt.nz
• Are you currently legally entitled to work in New Zealand?
• Do you have a criminal record or conviction or are currently under investigation for an offence or alleged offence that would in any way be relevant to the position you are applying for?
• What is the notice period for your current employment?
• Please detail your minimum salary expectations:

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