Reception Administrator

Aotearoa New Zealand Association of Social Workers; Masterton District; On-site; NZD 42,000 - 54,000; Full time

Job summary

Wairarapa Private Hospital in Masterton, Wellington is seeking an Eye Clinic Administrator / Medical Receptionist to join our supportive team.

As a Reception Administrator you will be the first point of contact, handle appointments, data entry, and confidential medical records, while coordinating with clinicians and staff. Full-time, Monday to Friday, with training provided in a patient-focused environment.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Excellent organisational and time-management skills.
• A professional, friendly and patient-focused approach.
• Knowledge of ACC processes and claims preferred, however training can be provided for the right applicant.
• Experience with Medtec Evolution preferred, however training can be provided for the right applicant.
• Full-time, Monday to Friday employment.

Responsibilities

• Welcoming and assisting patients in a friendly and professional manner.
• Managing patient appointments, enquires and telephone calls.
• General medical administration and reception duties.
• Maintaining accurate patient information and records.
• Data entry and administrative support.
• Using Microsoft Office, including Word and Excel.
• Working closely with doctors, nurses and other members of the team.
• Maintaining a high level of confidentiality and professionalism.

Skills

Communication

Interpersonal skills

Attention to detail

Time management

Tools

Microsoft Office

Job description

As a Reception Administrator, you will be an important first point of contact for our patients and will play a key role in ensuring the smooth day to day running of our reception and administrative functions.

Key responsibilities

Welcoming and assisting patients in a friendly and professional manner

Managing patient appointments, enquires and telephone calls

General medical administration and reception duties

Maintaining accurate patient information and records

Data entry and administrative support

Using Microsoft Office, including Word and Excel

Working closely with doctors, nurses and other members of the team

Maintaining a high level of confidentiality and professionalism

About you

Excellent communication and interpersonal skills

Strong attention to detail and accuracy

Excellent organisational and time-management skills

A professional, friendly and patient-focused approach

The ability to work effectively both independently and as part of a team

Knowledge and understanding of ACC processes and claims preferred, however training can be provided for the right applicant.

Experience with Medtec Evolution preferred, however training can be provided for the right applicant.

Full-time, Monday to Friday employment

A supportive and professional team environment

The opportunity to work within an established medical centre

A varied role where your contribution is valued

Training and support for the right applicant

Eye Clinic (Ophthalmology) Administrator / Medical Receptionist

Wairarapa Private Hospital

Masterton, Wellington, NZ