Quality Lead - Commissioning and Investment

Oranga Tamariki—Ministry for Children; Palmerston North; Hybrid; NZD 106,000 - 118,000; Full time

Benefits offered by this job

Remuneration package

Flexible work options

Professional development

Wellbeing focus

Diversity and inclusion

Job summary

Oranga Tamariki—Ministry for Children in Palmerston North is seeking an experienced Quality Lead to join the Contract Monitoring and Compliance team. You will work with care providers and sector partners to promote quality care, safe practice and continuous improvement across the care system.

A recognised social work qualification and current registration with the Social Workers Registration Board are required, with a focus on risk, health and safety, and regulatory standards.

Qualifications

• Recognised social work qualification and current registration with the Social Workers Registration Board.
• Experience in quality assurance, monitoring, compliance, auditing, or service improvement.
• Knowledge of the National Care Standards and Related Matters Regulations.
• Understanding health and safety responsibilities, risk management and safe working practices.

Responsibilities

• Build trusted relationships with care providers and sector partners.
• Support quality improvement initiatives that strengthen outcomes for children and young people.
• Lead and contribute to reviews, assessments and monitoring activities.
• Provide practical advice on quality standards, regulatory requirements and good practice.
• Support providers to understand and meet health and safety responsibilities.
• Identify risks, opportunities and emerging issues, and help develop practical solutions.
• Contribute to initiatives that strengthen quality, safety and continuous improvement across the care sector.

Skills

Quality assurance

Monitoring & compliance

Auditing

Service improvement

Relationship building

Education

Social work qualification

Registration with SWRB

Job description

Taranaki / Manawatū

Help strengthen the quality and safety of care for tamariki and rangatahi

We're looking for an experienced and motivated Quality Lead to join our Contract Monitoring and Compliance team within Commissioning and Investment.

This is an opportunity to work alongside care providers, communities and sector partners to improve the quality, safety and wellbeing of children and young people in care. Through partnership, quality improvement and oversight, you'll help ensure tamariki and rangatahi experience safe, high-quality care and support.

For this role, you’ll need a recognised social work qualification and current registration with the Social Workers Registration Board.

About The Role

As a Quality Lead, you'll work alongside providers to promote quality care, safe practice and continuous improvement.

You will:

• Build trusted relationships with care providers and sector partners.
• Support quality improvement initiatives that strengthen outcomes for children and young people.
• Lead and contribute to reviews, assessments and monitoring activities.
• Provide practical advice on quality standards, regulatory requirements and good practice.
• Support providers to understand and meet their health and safety responsibilities.
• Identify risks, opportunities and emerging issues, and help develop practical solutions.
• Contribute to initiatives that strengthen quality, safety and continuous improvement across the care sector.

What You’ll Bring

We're looking for someone who combines professional expertise with strong relationship skills and a commitment to improving outcomes for children and young people.

You’ll bring:

• Experience in quality assurance, monitoring, compliance, auditing, service improvement, or a related field.
• Knowledge of the National Care Standards and Related Matters Regulations.
• An understanding of health and safety responsibilities, risk management and safe working practices.
• Working knowledge of Children’s Act requirements and relevant quality standards, including Ngā Paerewa Health and Disability Services Standard and Te Kāhui Kāhu social sector standards.
• Experience working with care providers, community organisations, health, disability or social service sectors.
• Strong communication and influencing skills, with the confidence to provide both support and constructive challenge.

Why join us?

You'll be joining a supportive and collaborative team that values partnership, learning and continuous improvement.

This role offers the opportunity to influence quality and safety across a network of providers, helping create safer, stronger care experiences for tamariki and rangatahi throughout Aotearoa. You'll work with people who are passionate about making a difference and committed to improving outcomes for children, young people and their whānau.

Nōu te rourou | What's in it for you

Oranga Tamariki offers a step-based remuneration package, that offers progression annually for experience through tenure. Annual remuneration for this position starts between $106,416 and $117,782 dependent on experience.

We also offer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing. We offer significant training and professional development so that you can thrive and grow. We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi.

Applications for this role close at midnight on 19th November

If you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.