Quality Advisor

Healthcarenz Limited; Auckland; In loco; NZD 80.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid working arrangements

Discounted health insurance

Mentorship programme

Descrizione del lavoro

New Zealand Health Group (NZHG) is New Zealand’s largest provider of in-home and community-based healthcare, supporting over 30,000 people nationwide.

As a Quality Advisor based in Auckland CBD, you’ll lead investigations, drive continuous improvement, and partner with senior leaders on quality and risk strategies to ensure safe, high-quality care.

Join a team committed to Pae Ora for all, with mentorship, career development, and equity-focused practice as core values.

Competenze

• Proven experience in quality, compliance, risk, or improvement.
• Excellent report writing and ability to translate complex information.
• Bachelor’s degree in a relevant field.
• Strong stakeholder engagement and communication skills.

Mansioni

• Advise operational teams on managing high-risk incidents.
• Lead investigations into adverse events and root cause analyses.
• Interpret trends and identify opportunities to improve safety.
• Drive quality improvement initiatives to enhance client outcomes.
• Contribute to policy development and review.
• Collaborate with senior leaders on quality and risk strategies.
• Support audit and regulatory compliance activities.
• Prepare responses for regulatory bodies and funders.
• Share insights across subsidiaries to promote best practice.
• Keep up to date with legislation and sector standards.

Conoscenze

Quality focus

Compliance

Risk management

Data analysis

Report writing

Stakeholder communication

Formazione

Bachelor's degree

Descrizione del lavoro

Join Us as a Quality Advisor

Are you a thoughtful communicator with a knack for solving problems and a passion for improving systems? Whether you’re seasoned in the Health and Disability sector or bring valuable experience from another field, we’re looking for someone who’s ready to grow, contribute, and help us raise the bar for safe, high-quality care.

This is your chance to be part of a team that’s driving meaningful change — with mentorship, career development, and a shared commitment to equity and excellence.

Who we are | Ko wai mātou

New Zealand Health Group (NZHG) is Aotearoa’s largest provider of in-home and community-based healthcare, supporting over 30,000 people nationwide.

Why us | He aha ai mātou?

Join us, as we are serious about our purpose of Pae Ora mō Tātau Katoa (Achieving Equitable Wellbeing for Everyone). We do this by delivering high-quality, accessible and culturally safe services across Aotearoa. Jump on board our waka as we journey towards Pae Ora.

• Hybrid working arrangements.
• Discounted health insurance.
• Partnership discounts.
• Supportive and knowledgeable team.
• Work with New Zealand’s largest healthcare providers.
• Mentorship programme.
• Online learning platform.

About the role | He kōrero whakamārama mō tēnei tūranga

As a Quality Advisor, you’ll be instrumental in ensuring our services meet the highest standards of safety and care. You’ll work across our Healthcare New Zealand brands, supporting teams, leading investigations and driving continuous improvement.

Location: Auckland CBD.

Hours: Full-time, Monday–Friday, 8:30am – 5:30pm.

What you’ll do:

• Advise operational teams on managing high-risk incidents.
• Lead investigations into adverse events, including root cause analysis.
• Interpreting trends, identifying opportunities, and contributing to initiatives that elevate service delivery and safety across the organisation.
• Drive quality improvement initiatives that enhance client outcomes.
• Contribute to policy development and review.
• Collaborate with senior leaders on quality and risk strategies.
• Support audit and compliance activities.
• Prepare responses for regulatory bodies and funders.
• Share insights across subsidiaries to promote best practice.
• Stay up to date with legislation and sector standards.

What you will bring | Ngā tohungatanga mō tēnei tūranga

• Proven experience in quality, compliance, risk, or improvement, paired with a willingness to grow in data analysis and reporting.
• Exceptional writing ability is essential as you’ll be crafting clear, thoughtful and impactful reports, investigations and communications that influence decision-making and drive improvement. Your writing will need to translate complex information into accessible, actionable insights for a wide range of audiences.
• A Bachelor’s qualification in a relevant field.
• Sound judgement and a proactive mindset to navigate sensitive issues, make informed decisions and offer practical solutions across the organisation.
• Ability to thrive in a fast-paced setting, managing shifting priorities and diverse workloads with confidence and composure.
• Strong interpersonal and verbal communication skills to engage with a wide range of stakeholders, including senior leaders and handle challenging conversations with professionalism and empathy.

We believe great skills and fresh perspectives come from everywhere - different industries, experiences, and backgrounds. If you’re a critical thinker who’s ready to learn and grow, we want to hear from you.

Applications Close | Te katinga o tēnei whai tūranga:

18th November 2026 at 5pm

Only suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found.

Applicants for this position must be a NZ Resident/Citizen or have a valid NZ work permit.