Quality Coordinator

Toi Ohomai Institute of Technology; Bay of Plenty; Sur place; NZD 55 000 - 75 000; Plein temps

Résumé du poste

Toi Ohomai Institute of Technology in Tauranga is seeking a highly organised Quality Coordinator to join our Quality Team. You will provide top-tier administrative support, coordinate key quality activities, and help maintain robust quality systems across the institution.

You will work with academic and support staff, committees, and external agencies such as NZQA and TEC to ensure compliance and continuous improvement, fostering positive outcomes for ākonga and staff.

Qualifications

• A tertiary qualification at Level 4 or above in Administration or related discipline.
• Demonstrated experience providing high-quality administrative support, ideally in a committee or governance environment.
• Strong organisational skills with the ability to coordinate multiple priorities and deadlines.
• Excellent relationship management and communication skills with staff at all levels.
• Knowledge of quality assurance processes and regulatory requirements.

Responsabilités

• Coordinating and providing administrative support for Academic Board, Learning Quality and Standards Committee, and Academic Programme Management Committee meetings.
• Liaising with external agencies, including NZQA and TEC, regarding programme approvals, funding approvals, monitoring visits, and related matters.
• Maintaining quality records, databases, and documentation to support organisational compliance and reporting requirements.
• Supporting quality assurance and continuous improvement activities across the organisation.
• Working collaboratively with faculties and directorates to build capability and awareness of quality practices.

Connaissances

Organisational skills

Relationship management

Communication skills

Administrative support

Formation

Level 4+ qualification in Administration

Outils

Office software

Database management

Description du poste

This position is based at our Windermere Campus in Tauranga. However, an arrangement to be based at our Mokoia Campus in Rotorua may be considered.

We are seeking a highly organised and relationship-focused Quality Coordinator to join our Quality Team.

In this role, you will contribute to the effective operation of quality assurance processes across Toi Ohomai by providing excellent administrative support, coordinating key quality activities, and supporting continuous improvement initiatives. You will work closely with academic and support staff, committees, and external agencies to help maintain robust quality systems and processes that support positive outcomes for our ākonga.

• Key responsibilities include:
• Coordinating and providing administrative support for Academic Board, Learning Quality and Standards Committee, and Academic Programme Management Committee meetings
• Liaising with external agencies, including NZQA and TEC, regarding programme approvals, funding approvals, monitoring visits, and related matters
• Maintaining quality records, databases, and documentation to support organisational compliance and reporting requirements
• Supporting quality assurance and continuous improvement activities across the organisation
• Working collaboratively with faculties and directorates to build capability and awareness of quality practices
• Assisting the Quality Team with projects and initiatives that enhance organisational effectiveness and educational quality
• To be successful in this role you will have:
• A tertiary qualification at Level 4 or above in Administration, Office Technology, or a related discipline, or equivalent experience
• Demonstrated experience providing high-quality administrative support, ideally within a committee or governance environment
• Strong organisational skills and the ability to coordinate multiple priorities and deadlines
• Excellent relationship management and communication skills, with the ability to work effectively with people at all levels
• Experience maintaining accurate records, databases, and documentation
• An understanding of quality assurance processes and regulatory compliance requirements
• Knowledge of, or a willingness to develop understanding of, the tertiary education sector
• An understanding of Te Tiriti o Waitangi and its application within the workplace
• Experience in supporting and advocating the use of te reo Māori, tikanga Māori, and mātauranga Māori in the workplace
• A collaborative approach, a keen eye for detail, and a commitment to continuous improvement

Toi Ohomai, is a vibrant and progressive tertiary institute with campus locations across Tauranga and Rotorua.

Toi Ohomai is committed to giving effect to Te Tiriti o Waitangi and delivering services in a manner that responds to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities throughout our region (including Māori employers).

We are committed to placing ākonga at the centre of everything we do and fostering an inclusive environment where all learners and kaimahi can thrive.

As a responsible employer and education provider, Toi Ohomai is committed to the protection of children and vulnerable persons and applies relevant policy and practice to meet this commitment. Applicants for this position should have NZ residency or a valid NZ work visa and will be required to undergo relevant pre-employment checks.