QA Workshop Technician: Refurbishment & Quality Lead

Accessable; Auckland; On-site; NZD 65,000 - 85,000; Full time

Job summary

Accessable — Auckland airport, North Island is seeking an experienced Workshop Technician (QA Specialist) to refurbish disability and rehabilitation equipment and diagnose faults. You will ensure work meets quality, safety, and contract standards, while leading QA activities.

You will drive continuous improvement, conduct audits and root cause analyses, and mentor our workshop team through coaching and training coordination.

Qualifications

• 5 years' relevant technical experience, with 2+ years’ similar QA experience.
• Excellent attention to detail and commitment to quality.
• Strong communication and stakeholder relationship skills.
• Experience documenting findings, procedures, and reports.
• Ability to liaise with key stakeholders and demonstrate complex equipment to those with little or limited experience/knowledge.
• Strong organisational and time-management skills.
• Demonstrated ability to mentor, coach, and support others.
• A clean, current driver's licence.
• Resilient, adaptable, and motivated with a continuous improvement mindset.

Responsibilities

• Refurbish complex disability and rehabilitation equipment and diagnose faults.
• Provide technical support and ensure work meets quality, safety, and contract standards.
• Drive continuous improvement through QA activities, audits and root cause investigations.
• Provide technical leadership by coaching and developing other technicians.
• Support product support, repairs, equipment configuration and spare parts management.
• Aim to deliver high-quality outcomes and exceptional customer service.

Skills

Technically minded

Diagnostics and repair

Quality assurance

Mentoring others

Communication skills

Time management

Driver's licence

Job description

Accessable — Auckland airport, North Island is seeking an experienced Workshop Technician (QA Specialist) to refurbish disability and rehabilitation equipment and diagnose faults. You will ensure work meets quality, safety, and contract standards, while leading QA activities.

You will drive continuous improvement, conduct audits and root cause analyses, and mentor our workshop team through coaching and training coordination.