Privacy Adviser

AIA Hong Kong and Macau; Devonport-Takapuna; Hybrid; NZD 100,000 - 150,000; Full time

Job summary

AIA Hong Kong and Macau is seeking a Privacy Adviser within the Risk & Compliance team to lead Privacy Act requests, support privacy breach investigations, guide Privacy Impact Assessments, and champion privacy-by-design across projects and emerging technologies.

You will collaborate with stakeholders across the business to protect customers and the organisation, upholding privacy standards and driving continuous improvement in privacy practices.

Qualifications

• Experience applying privacy, compliance, risk, or regulatory knowledge in a customer-focused environment.
• Strong analytical and detail orientation to review complex information and make balanced recommendations.
• Clear communication and ability to build trusted relationships with diverse stakeholders.

Responsibilities

• Lead end-to-end Privacy Act requests, delivering timely and compliant outcomes for customers.
• Guide stakeholders through Privacy Impact Assessments, embedding privacy-by-design principles.
• Assess and coordinate responses to privacy incidents, minimising risk and enabling resolution.
• Promote privacy awareness across the organisation through education and advocacy initiatives.
• Collaborate with business teams to improve privacy processes and governance.

Skills

Privacy knowledge

Regulatory knowledge

Stakeholder communication

Analytical skills

Attention to detail

Risk assessment

Job description

Your Role with Us

As a Privacy Adviser, you play a vital role in strengthening trust by helping ensure AIA treats personal information with care, fairness, and respect. Working within the Risk & Compliance team, you partner with stakeholders across the business to lead Privacy Act requests, support privacy breach investigations, guide Privacy Impact Assessments, and champion privacy-by-design practices. This is an opportunity to make a meaningful impact on customer outcomes while influencing how privacy is embedded across projects, processes, and emerging technologies. You will join a collaborative team environment where your expertise, judgement, and relationship-building skills help protect both customers and the business.

Your Impact

• Lead the end-to-end management of Privacy Act requests, delivering timely, fair, and compliant outcomes for customers.
• Guide stakeholders through Privacy Impact Assessments, embedding privacy-by-design principles into business initiatives and change programmes.
• Assess and coordinate responses to privacy incidents, helping minimise risk and support effective resolution.
• Promote privacy awareness across the organisation through education, engagement, and advocacy initiatives.
• Collaborate with business teams to improve privacy processes, strengthen governance, and enhance customer outcomes.
• Support the safe adoption of new technologies by providing privacy guidance that aligns with regulatory expectations and organisational standards.

Your Capabilities

• You have experience applying privacy, compliance, risk, or regulatory knowledge within a customer-focused environment.
• You bring strong analytical skills and attention to detail, enabling you to review complex information and make balanced recommendations.
• You have the ability to communicate clearly and build trusted relationships with a wide range of stakeholders.
• You bring a customer-centric mindset and a commitment to achieving fair, ethical, and respectful outcomes.
• You have strong organisation and time management skills, allowing you to manage competing priorities and meet important deadlines.
• You may also have experience in financial services or insurance, privacy certifications, or knowledge of the Privacy Act and privacy programme frameworks.

Your Life at AIA

At AIA, your experience matters, and so does your impact. In return for your expertise, we offer a career where you can apply your skills to meaningful work that improves lives across Asia-Pacific. You’ll enjoy flexible ways of working, competitive rewards, and access to continuous learning programs designed to keep you ahead in a rapidly changing world. Our collaborative culture values your ideas and empowers you to innovate, solve complex challenges, and contribute to our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

DEIB

Diversity, equity, and inclusion are central to who we are and how we work. We value people from all walks of life and welcome candidates of all backgrounds, identities, and lived experiences, including those with disabilities, additional mental health needs, chronic health conditions, or who are neurodiverse. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. And if there’s anything we can do to support you during the recruitment process, please contact us at [e-mail].

Recruitment Policies

Our Talent team does not require any recruitment agency support.

Application Information

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

About AIA

As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA