Privacy Adviser

AIA Hong Kong and Macau; Auckland; Hybrid; NZD 100,000 - 130,000; Full time

Job summary

AIA Hong Kong and Macau in Auckland seeks a Privacy Adviser to strengthen trust by ensuring personal information is handled with care, fairness, and respect. You will lead Privacy Act requests, support privacy breach investigations, guide Privacy Impact Assessments, and champion privacy-by-design practices within Risk & Compliance.

This role offers a collaborative environment where your judgement and stakeholder relationships help protect customers and the business.

Qualifications

• Experience applying privacy, compliance, risk, or regulatory knowledge within a customer-focused environment.
• Excellent analytical skills and attention to detail for reviewing complex information.

Responsibilities

• Lead end-to-end management of Privacy Act requests, delivering timely, fair, and compliant outcomes.
• Guide Stakeholders through Privacy Impact Assessments, embedding privacy-by-design into initiatives.
• Assess and coordinate responses to privacy incidents to minimise risk and support resolution.
• Promote privacy awareness across the organisation through education and advocacy.
• Collaborate with business teams to improve privacy processes and governance.

Job description

Your Role with Us As a Privacy Adviser, you play a vital role in strengthening trust by helping ensure AIA treats personal information with care, fairness, and respect. Working within the Risk & Compliance team, you partner with stakeholders across the business to lead Privacy Act requests, support privacy breach investigations, guide Privacy Impact Assessments, and champion privacy-by-design practices. This is an opportunity to make a meaningful impact on customer outcomes while influencing how privacy is embedded across projects, processes, and emerging technologies. You will join a collaborative team environment where your expertise, judgement, and relationship-building skills help protect both customers and the business.**Your Impact*** Lead the end-to-end management of Privacy Act requests, delivering timely, fair, and compliant outcomes for customers* Guide stakeholders through Privacy Impact Assessments, embedding privacy-by-design principles into business initiatives and change programmes* Assess and coordinate responses to privacy incidents, helping minimise risk and support effective resolution* Promote privacy awareness across the organisation through education, engagement, and advocacy initiatives* Collaborate with business teams to improve privacy processes, strengthen governance, and enhance customer outcomes* Support the safe adoption of new technologies by providing privacy guidance that aligns with regulatory expectations and organisational standards**Your Capabilities*** You have experience applying privacy, compliance, risk, or regulatory knowledge within a customer-focused environment* You bring strong analytical skills and attention to detail, enabling you to review complex information and make balanced recommendations* You have the ability to communicate clearly and build trusted relationships with a wide range of stakeholders* You bring a customer-centric mindset and a commitment to achieving fair, ethical, and respectful outcomes* You have strong organisation and time management skills, allowing you to manage competing priorities and meet important deadlines* You may also have experience in financial services or insurance, privacy certifications, or knowledge of the Privacy Act and privacy programme frameworks**Your Life at AIA**At AIA, your experience matters, and so does your impact. In return for your expertise, we offer a career where you can apply your skills to meaningful work that improves lives across Asia-Pacific. You’ll enjoy flexible ways of working, competitive rewards, and access to continuous learning programs designed to keep you ahead in a rapidly changing world. Our collaborative culture values your ideas and empowers you to innovate, solve complex challenges, and contribute to our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.**DEIB**Diversity, equity, and inclusion are central to who we are and how we work. We value people from all walks of life and welcome candidates of all backgrounds, identities, and lived experiences, including those with disabilities, additional mental health needs, chronic health conditions, or who are neurodiverse. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. And if there’s anything we can do to support you during the recruitment process, please contact us at [e-mail].**Recruitment Agencies**: Our Talent team does not require any recruitment agency support.**Interested Candidates**: Apply using the ‘**Apply**’ button. No emailed applications accepted. For general enquiries only, contact:*You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.*