Power Tools & Hardware Specialist - Customer Solutions Pro

Mitre 10; Hibiscus Coast; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Staff purchase scheme

Discounted food and drinks

Perks platform savings

Job summary

Mitre 10 MEGA Silverdale currently seeks a knowledgeable Power Tools and Hardware Specialist for a full-time role. You will advise customers on tools and accessories, compare brands and guide the right solution for the job.

Based in our Power Tools and Hardware department, you’ll work on the shop floor with customers, maintain standards and stock, and support teammates to deliver exceptional service every day.

Qualifications

• Experience with power tools, hardware products or related trade items.
• Ability to explain product differences and recommend solutions based on customer needs and budget.
• Strong communication and relationship-building skills.

Responsibilities

• Work with customers on the shop floor to advise and assist.
• Maintain high standards of presentation and stock levels in the department.
• Help drive a well-presented, high-performing department and support teammates.
• Assist customers in choosing the right solution and explain product differences.

Skills

Power tools

Hardware knowledge

Customer service

Brand comparison

Product recommendations

Merchandising

Stock handling

Tools

Power tools

Hardware products

Trade tools

Explain product differences

Forklift licence

Job description

Mitre 10 MEGA Silverdale currently seeks a knowledgeable Power Tools and Hardware Specialist for a full-time role. You will advise customers on tools and accessories, compare brands and guide the right solution for the job.

Based in our Power Tools and Hardware department, you’ll work on the shop floor with customers, maintain standards and stock, and support teammates to deliver exceptional service every day.