Platform Specialist: App Support & Site Reliability (Onsite)

Salt; Hamilton; On-site; NZD 110,000 - 120,000; Full time

Benefits offered by this job

4 weeks annual leave

MyDays wellbeing days

Health insurance subsidies

Paternal leave policy

Innovation Day

Job summary

Salt in Hamilton is seeking a Platform Specialist (Application support & Site Reliability) to lead both modernisation and ongoing support of web and desktop apps. The role combines 70% Application Specialist and 30% Site Reliability Engineer, with long-term move to 50/50. Onsite initially, relocation considered with potential for 1 day work-from-home after ramp-up.

You will join a small team working with data engineers and wider tech groups to keep end users happy and systems reliable.

Qualifications

• Strong experience in application support for web and desktop apps.
• Site Reliability Engineer background or equivalent experience.
• Familiarity with AWS and Windows server environments.
• Basic SQL experience and scripting (Python/PowerShell).

Responsibilities

• Support incident response, troubleshooting, and on-call rotations.
• Contribute to capacity planning, performance tuning, and DR/BC planning.
• Collaborate with engineering teams to build reliability into solutions from the outset.
• Communicate with end users and stakeholders to resolve issues.

Skills

Application support

Site Reliability

AWS

Windows server

SQL

Scripting (Python/ PowerShell)

Job description

Salt in Hamilton is seeking a Platform Specialist (Application support & Site Reliability) to lead both modernisation and ongoing support of web and desktop apps. The role combines 70% Application Specialist and 30% Site Reliability Engineer, with long-term move to 50/50. Onsite initially, relocation considered with potential for 1 day work-from-home after ramp-up.

You will join a small team working with data engineers and wider tech groups to keep end users happy and systems reliable.