Personal Assistant

ASB Bank; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

ASB Bank is seeking an experienced Personal Assistant to support two General Managers across Enterprise & Operational Risk, Technology Risk and Programme Oversight. The role centres on high-impact executive support, diary management and stakeholder liaison in a fast-paced environment.

You will coordinate travel, prepare presentations and materials, and contribute to meeting follow-ups while maintaining a proactive, discreet approach to sensitive information.

Qualifications

• Experience in a senior PA or executive support role.
• Outstanding organisation and time management skills.
• Strong written and verbal communication skills.
• High attention to detail and accuracy.
• Confidence engaging with stakeholders at all levels.
• Advanced MS Office capability (Word, Excel, Outlook, PowerPoint).
• Ability to work autonomously and prioritise effectively.
• Discretion when handling sensitive information.

Responsibilities

• Managing complex diaries, inboxes, and day-to-day priorities
• Acting as a key liaison for internal and external stakeholders
• Coordinating travel, logistics, and meeting requirements
• Preparing presentations, documentation and materials
• Supporting team engagement activities and events
• Taking minutes and tracking follow-ups from meetings
• Identifying issues early and proactively suggesting solutions

Skills

Executive support

Diary management

Stakeholder engagement

MS Office proficiency

Communication skills

Discretion

Time management

Job description

At ASB, we’re all about doing what matters for our customers, communities, and each other. In our Risk division, that means supporting strong, future-focused decision making across the business.

We’re looking for an experienced Personal Assistant to support two General Managers across Enterprise & Operational Risk, Technology Risk and Programme Oversight. This is a high-impact role where you’ll be trusted as a key partner to senior leaders.

You’ll be the engine behind the leaders you support — keeping things moving, anticipating needs, and ensuring nothing slips through the gaps.

Key responsibilities include:

• Managing complex diaries, inboxes, and day-to-day priorities
• Acting as a key liaison for internal and external stakeholders
• Coordinating travel, logistics, and meeting requirements
• Preparing presentations, documentation and materials
• Supporting team engagement activities and events
• Taking minutes and tracking follow-ups from meetings
• Identifying issues early and proactively suggesting solutions

You’ll be comfortable operating with autonomy, making decisions within set guidelines, and managing competing priorities in a fast-paced environment.

We’re looking for someone who brings strong judgment, discretion and a proactive mindset:

• Experience in a senior PA or executive support role
• Outstanding organisation and time management skills
• Strong written and verbal communication skills
• High attention to detail and accuracy
• Confidence engaging with stakeholders at all levels
• Advanced MS Office capability (Word, Excel, Outlook, PowerPoint)
• Ability to work autonomously and prioritise effectively
• Discretion when handling sensitive information
• A high-trust role supporting senior leaders
• Exposure across a critical Risk function
• A collaborative and supportive team environment
• Flexible working and a strong wellbeing focus

ASB Values

At ASB, our values are more than just words. They’re anchors to who we are and where we’ve come from. They guide how we work together, how we show up for our customers and communities, and how we shape the future of ASB.

Kia Manaaki | Care– Care is about lifting our people, customers and communities to reach their potential

Kia Māia | Courage– Courage is about doing the right thing even when it feels hard

Kia Mahira | Curiosity– Curiosity is about better decision making and applying judgement before we act

To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture andperformance of our team.