Performance Specialist

Switched On Group; New Zealand; On-site; NZD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Work with leaders in the industry

Fun and supportive team

Southern Cross health insurance

Job summary

Switched On Housing in New Zealand is seeking a detail-oriented administrator to join the Performance team. The role supports our trades subcontracts and manages quality standards across Hawke’s Bay, Manawatu and East Coast from base in Havelock North.

You will work with subcontractors, maintain documentation, and generate reports for monthly insights. Ideal candidates will have strong administrative skills, be self-driven, understand contracts, and communicate effectively.

Qualifications

• Eye for detail with a focus on timelines and outcomes.
• Experience with trades is advantageous.
• Strong administrative and organisational skills.
• Ability to self-manage, apply self-discipline and use initiative.
• Ability to understand and interpret contracts, compliance and technical documentation.
• Effective communication skills.
• Good sense of humour while balancing professionalism and a down-to-earth approach.

Responsibilities

• Liaising daily with Performance Partners or Trade sub-contractors.
• Managing the administration of sub-contractor onboarding and offboarding.
• Updating contractor documentation and information, maintaining registers.
• Generating reports to provide meaningful data and insights.
• Processing corrective actions to ensure compliance and timelines are met.
• Analysing documentation and providing information and data for monthly reporting.

Skills

Detail-oriented

Trades experience

Administrative skills

Self-management

Contract literacy

Communication

Humor & professionalism

Job description

As a proud iwi-owned organisation, Switched On Housing exists to ensure that whānau living in Kāinga Ora properties have safe, warm, dry and comfortable living environments.

Based in Havelock North and due to an internal promotion, we are now looking for the next member of the Performance team to support our high performing and busy team who support our trades subcontracts and manage quality standards across Hawkes Bay, Manawatu and East Coast.

What your day may include:

• Liaising with Performance Partners or Trade sub-contractors, daily
• Managing the administration of sub-contractor onboarding and offboarding process
• Updating contractor documentation and information, maintaining registers
• Generating reports to provide meaningful data and insights
• Processing of corrective actions to ensure compliance and timelines are met
• Analysing documentation and providing information and data for monthly reporting

What we are looking for:

• Someone who has an eye for detail with ability to focus on timelines and outcomes
• Experience dealing with trades would be an advantage
• Strong administration and organisational skills
• Ability to self- manage, apply self- discipline and use initiative
• Ability to understand and interpret contracts, compliance and technical documentation
• Effective communication skills
• Good sense of humour and able to balance professionalism and fun while knowing when to apply a down-to-earth approach and when to raise things formally

Why join us?

This is an exciting time to join a high performing team how move at pace and deliver top tier service.

Benefits include:

• Competitive salary
• Work with leaders in the industry
• Fun and supportive team
• Southern Cross health insurance

Please note that the successful candidate will need to undertake a MOJ check.