People & Performance Systems Solutions Lead

Fletcher Building Limited; Auckland; Hybrid; NZD 90,000 - 130,000; Full time

Job summary

Fletcher Building Limited in Auckland is seeking an experienced LMS admin and platform specialist to support, optimise, govern and enhance our People & Performance systems. You will partner with Product Owners, stakeholders, vendors and tech teams to drive platform performance and business outcomes.

Responsibilities include incident management, releases, testing, reporting and insights that support decision‑making and adoption.

Qualifications

• Experience supporting enterprise SaaS platforms.
• Strong business analysis and stakeholder management skills.
• Experience managing testing and release activities.
• Ability to analyse data and provide insights.
• Experience with HR technology platforms, ideally Cornerstone.

Responsibilities

• Lead ongoing support, optimisation, governance and enhancement of the LMS platform.
• Manage incidents, service requests, releases, testing and enhancements.
• Build relationships with stakeholders, vendors and support providers.
• Develop reporting, dashboards and insights to support decision‑making.
• Translate business requirements into scalable technology solutions.
• Support governance, risk management and data integrity activities.
• Contribute to platform roadmaps and process improvements.

Skills

SaaS platform

Business analysis

Stakeholder management

Testing & release management

Data reporting

HR tech platforms

Tools

Cornerstone

Job description

About the role

Reporting to the P&P Systems Manager, you'll be responsible for the ongoing support, optimisation, governance, and enhancement of our LMS platform. You'll partner closely with Product Owners, business stakeholders, vendors, and technology teams to drive platform performance and deliver meaningful business outcomes.

Key responsibilities include:

• Leading the operational management, support, and continuous improvement of People & Performance systems.
• Managing incidents, service requests, system releases, testing activities, and platform enhancements.
• Building strong relationships with stakeholders, vendors, and support providers to ensure successful platform outcomes.
• Developing reporting, dashboards, and insights that support business decision‑making and adoption.
• Translating business requirements into scalable and sustainable technology solutions.
• Supporting governance, compliance, risk management, and data integrity activities.
• Contributing to platform roadmaps and identifying opportunities to improve business processes and user experience.

About you

You’ll be an experienced systems professional who enjoys working at the intersection of technology, business improvement, and stakeholder engagement.

We're looking for someone who has:

• Experience supporting, administering, and enhancing enterprise Saas platform.
• Strong business analysis, problem‑solving, and stakeholder management skills.
• Experience managing testing, release management, and system change activities.
• The ability to analyse data and provide meaningful insights and reporting.
• Experience supporting learning, talent, performance, or HR technology platforms, ideally Cornerstone or a similar system.
• Knowledge of business process improvement and enterprise system delivery.
• Experience working in complex environments with multiple stakeholders and competing priorities.

This is an opportunity to play a key role in shaping and enhancing critical People & Performance technology solutions across a large and diverse organisation. You'll work alongside experienced technology and business professionals, influence platform strategy, and help deliver systems that support thousands of employees across the Fletcher Building Group.

If you're passionate about technology, continuous improvement, and delivering great user experiences, we'd love to hear from you.