Senior Centralised Payroll Support

Lever, Inc.; Māngere-Ōtāhuhu; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Car parking

Health insurance

Cafe & store discounts

Flexible working

Birthday day off

Long service leave

Learning & development

Vaccinations

Tribes network

Job summary

Foodstuffs NZ, trading as Foodies, is seeking a Senior Centralised Payroll Support to join our People & Capability team. You’ll deliver accurate payroll support to our member network, build trusted relationships with stores and act as a key contact for guidance, technical queries and issue resolution.

You’ll lead payroll checks, training and knowledge sharing while contributing to continuous improvement and transformation initiatives across the centralised service.

Qualifications

• Experienced payroll professional with strong accuracy and controls.
• Ability to interpret NZ payroll legislation and PAYE requirements.
• Customer-focused approach with ability to explain complex information clearly.

Responsibilities

• Provide trusted payroll support to stores using centralised payroll service.
• Undertake payroll checks, peer reviews or quality-assurance activities.
• Investigate issues and implement practical solutions to reduce recurring errors.
• Deliver payroll training and support Centralised Payroll Specialists.
• Support payroll records, reporting and PAYE requirements during peak periods.

Skills

Payroll accuracy

Payroll controls

Customer focus

Technical queries

SAP/PayGlobal knowledge

NZ Holidays Act knowledge

Tools

PayGlobal

SAP

Job description

Ko wai mātou – About us

Kia ora. We’re Foodies. You know New World, PAK’nSAVE, Gilmours and Four Square right? That’s us!

With 300+ stores and over 27,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.

Te Tūranga – About the role

As our Senior Centralised Payroll Support, you’ll be part of a future-focused People & Capability team delivering accurate, consistent and customer-led payroll support to our member network. You’ll build trusted relationships with a portfolio of stores and act as a key contact for practical guidance, technical queries and issue resolution.

This varied role will see you:

• Provide trusted payroll support and practical guidance to stores using our centralised payroll service
• Undertake payroll peer reviews and quality checks to improve accuracy, consistency and confidence across the service
• Investigate payroll issues, recommend practical solutions and help reduce recurring errors
• Deliver payroll training, support new Centralised Payroll Specialists and provide service cover during leave, absences or peak periods
• Contribute to continuous improvement, store ownership changes and future ways of working through transformation programmes.

The position may also process payroll for stores joining the centralised service and support payroll records, reporting and PAYE requirement.

Ngā painga - What we offer

We’re committed to providing awesome experiences for our people, including offering a range of benefits

• Free carparking - we’ve got over 1,000 carparks including EV plugs
• Southern cross health insurance
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday, long service leave
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

He kōrero mōu - About you

You’ll be an experienced payroll professional with a strong eye for accuracy, sound knowledge of payroll controls and a customer-focused approach. You’ll be confident working through technical issues, explaining complex information clearly and building trusted relationships with stores and internal partners.

Ideally, you’ll bring:

• A strong payroll background, preferably gained within a medium-to-large organisation
• Experience completing payroll checks, peer reviews or quality-assurance activities
• Strong knowledge of the New Zealand Holidays Act, employment legislation and payroll practices, including PAYE, ACC and parental leave
• Strong analytical, problem-solving, planning and communication skills
• PayGlobal or SAP payroll knowledge, with NZPPA certification considered an advantage

Experience in retail or another customer-focused organisation would also be valuable. Most importantly, you’ll bring a collaborative working style, an improvement mindset and the confidence to provide guidance while maintaining a clear focus on payroll accuracy and controls.

We’re interested in your diverse experiences, your strengths and how adaptable you are to learn and grow. If you don't meet every requirement, but feel this role could be for you, we’d still love to hear from you!

Experience awesome. Achieve awesome. Be awesomely you.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [e-mail]. Accessibility support could include, interview location, sign language interpreter, assistive technology.