Patient Care Coordinator & Clinic Assistant

seek.co.nz; Auckland; On-site; NZD 40,000 - 55,000; Full time

Job summary

Jora New Zealand in Freemans Bay, Auckland, is seeking a Medical Receptionist and Clinical Assistant to join our growing medical businesses. This full-time role focuses on delivering exceptional patient care and providing comprehensive administrative support to our medical professionals.

You will welcome patients, manage flow, book and adjust appointments, maintain accurate records, assist with procedures, and handle insurance and billing inquiries, while upholding strict confidentiality.

Qualifications

• No prior experience required.
• You cannot be afraid of blood!
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities with attention to detail.
• Proficient computer use.
• Compassionate and empathetic approach to patient care; interest in medical field.
• Ability to maintain strict confidentiality and follow healthcare regulations.
• Good eye-hand coordination and basic hygiene understanding.

Responsibilities

• Greeting and welcoming patients, managing patient flow, and ensuring a positive patient experience
• Scheduling and coordinating patient appointments, including communicating any changes or updates
• Maintaining accurate and up-to-date patient records, including medical histories and contact information
• Assisting with medical procedures and treatments, as directed by our clinical team
• Handling insurance claims and billing inquiries in a timely and professional manner
• Performing general administrative duties, such as filing, photocopying, and ordering supplies
• Promoting a positive and collaborative work environment by providing excellent customer service and support to both patients and colleagues

Skills

Communication

Interpersonal skills

Organization

Multitasking

Computer skills

Confidentiality

Hygiene

Compassion

Blood awareness

Empathy

Job description

Jora New Zealand in Freemans Bay, Auckland, is seeking a Medical Receptionist and Clinical Assistant to join our growing medical businesses. This full-time role focuses on delivering exceptional patient care and providing comprehensive administrative support to our medical professionals.

You will welcome patients, manage flow, book and adjust appointments, maintain accurate records, assist with procedures, and handle insurance and billing inquiries, while upholding strict confidentiality.