Parts Advisor

Toyota; Palmerston North; Hybrid; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Established company

Supportive team

Career development

Friendly culture

Diversity and sustainability

Job summary

Manawatu Toyota in Palmerston North is seeking a friendly Parts Advisor to join our busy crew. You will identify, pick and sell the right vehicle parts through our online systems and promote genuine Toyota parts.

The role runs Monday to Friday 8am-5pm with some Saturdays, offers training and a supportive team culture focused on respect and customer service.

Qualifications

• Fantastic communication skills, both written and verbal, with the team and our customers
• A true customer first mentality where every customer feels their experience with us is positive and welcoming
• Superior organisation – you’ll be juggling a few hubcaps at once so keeping cool, calm and collected is also a must!
• A good level of fitness as there is some lifting and 'on your feet' periods of the day
• Confidence in using IT including online platforms and picking up new systems easily
• A keen eye for detail and accuracy
• Some experience in automotive parts could be an advantage, but is not essential - we want the right person!
• A true team player attitude coupled with a thirst for learning and retaining new information.

Responsibilities

• Accurately identifying, picking and selling the right vehicle parts for customers through our online systems
• Promoting the strengths and benefits of using genuine Toyota parts and accessories
• Stock organisation and keeping it all up to date, tidy and accurate
• Customer follow up calls
• Understanding the importance of our customer 'Pulse' feedback system
• Committing to the training and learning that will come with the position

Job description

Manawatu Toyota in Palmerston North has a position available for a Parts Advisor to join our busy crew.

Check out what’s in it for you!

• Be an integral part of an established and successful company – Manawatu & TRC Toyota.
• Great support from our Parts Manager and experienced team members
• A great opportunity to either start or further your automotive career and gain some superb experience
• A cool team and wider group culture based around respect for others and valuing our team members.
• Work in a company proud to be committed to equal opportunity and supporting individuals from all walks of life - we celebrate diversity. We also support initiatives and programmes that look after our planet.

What will the position entail?

• Accurately identifying, picking and selling the right vehicle parts for customers through our online systems
• Promoting the strengths and benefits of using genuine Toyota parts and accessories
• Stock organisation and keeping it all up to date, tidy and accurate
• Customer follow up calls
• Understanding the importance of our customer 'Pulse' feedback system
• Committing to the training and learning that will come with the position
• Monday - Friday, 8am-5pm and some Saturday mornings (usually 1 in 4) as per roster requirements (9am-12pm).

What will I need?

• Fantastic communication skills, both written and verbal, with the team and our customers
• A true customer first mentality where every customer feels their experience with us is positive and welcoming
• Superior organisation – you’ll be juggling a few hubcaps at once so keeping cool, calm and collected is also a must!
• A good level of fitness as there is some lifting and 'on your feet' periods of the day
• Confidence in using IT including online platforms and picking up new systems easily
• A keen eye for detail and accuracy
• Some experience in automotive parts could be an advantage, but is not essential - we want the right person!
• A true team player attitude coupled with a thirst for learning and retaining new information.