Part-Time Student Housing Concierge & Coordinator

UniLodge Living Group; Auckland; On-site; NZD 123,000 - 162,000; Part time

Benefits offered by this job

Employee assistance program

Study and parental leave

Job summary

UniLodge Living Group is seeking a Part-Time Customer Service Coordinator to support front desk reception, property management tasks, and leasing for UniLodge Wellesley Apartments and UniLodge Student Living Auckland. The role requires travel between two sites as needed and offers a friendly, learning-focused environment.

Based in Auckland, the position combines customer service with admin and property operations, with a Monday–Friday rotating roster for 30 hours per week.

Qualifications

• Must deliver outstanding customer service with a 'we care' approach.
• Good written and verbal communication skills are essential.
• Background in hospitality would be advantageous.

Responsibilities

• Operate day-to-day front desk reception.
• Assist with property management tasks at two sites.
• Undertake administration and reporting for the property.
• Handle leasing duties and rent arrears collection.
• Conduct room inspections and assist residents.

Skills

Customer service

Communication skills

Hospitality background

Computer skills

Cultural awareness

Police vetting

Property management software

Tools

Property management software

Job description

UniLodge Living Group is seeking a Part-Time Customer Service Coordinator to support front desk reception, property management tasks, and leasing for UniLodge Wellesley Apartments and UniLodge Student Living Auckland. The role requires travel between two sites as needed and offers a friendly, learning-focused environment.

Based in Auckland, the position combines customer service with admin and property operations, with a Monday–Friday rotating roster for 30 hours per week.