Part-Time Retail Operations & Support Coordinator

Floandfrankie; Auckland; On-site; NZD 32,000 - 42,000; Part time

Benefits offered by this job

Above market salary

Staff discounts

Training & development

EAP services

Job summary

Flo & Frankie is seeking a proactive Retail Support Coordinator for a 25-hour-per-week role at our Parnell head office. You will coordinate between stores, Head Office and warehouse, supporting administration, stock and stock openings while driving efficient processes.

You’ll work with the Retail Management team to track KPIs, manage communications and contribute to a positive, collaborative environment that values sustainability and great customer service.

Qualifications

• Experience in retail or a similar administration/coordination role.
• High organisation skills with the ability to manage multiple priorities.
• Proficiency in Excel, Microsoft Office and retail systems.
• Comfort with technology and AI tools to improve efficiency and processes.
• Clear communicator who collaborates well with others.

Responsibilities

• Coordinate communication between stores, Head Office, warehouse and internal teams.
• Support retail administration, operational processes and compliance.
• Track sales performance, KPIs, targets and discounts; prepare reports.
• Coordinate store competitions, incentives and staff recognition.
• Support stock management, store openings and new initiatives.
• Identify opportunities to improve processes and make store life easier.
• Provide occasional in-store support when needed.

Skills

Organised

Attention to detail

Multitasking

Excel

Microsoft Office

Retail systems

AI tools

Clear communication

Team player

Proactive

Adaptable

Solutions focused

Brand values

Tools

Retail systems

AI tools

Job description

Flo & Frankie is seeking a proactive Retail Support Coordinator for a 25-hour-per-week role at our Parnell head office. You will coordinate between stores, Head Office and warehouse, supporting administration, stock and stock openings while driving efficient processes.

You’ll work with the Retail Management team to track KPIs, manage communications and contribute to a positive, collaborative environment that values sustainability and great customer service.