Part time receptionist - Physio Clinic

Active Plus Milford; Milford; On-site; NZD 30,000 - 36,000; Part time

Job summary

Active+ Milford is seeking a part-time Receptionist/Administration Support to join our front-desk team. The role involves welcoming clients, scheduling appointments, and handling payments. You will manage phone, email, and walk-in inquiries, and run reports in our patient management system.

Applicants should have a warm, professional manner, strong data entry skills, and good time management. Training will be provided; Gensolve experience is an advantage.

Qualifications

• Welcoming clients, booking and rebooking appointments, and processing payments.
• Managing phone, email, and walk-in enquiries.
• Running reports and managing data in our patient management system.
• Strong computer and data entry skills with high accuracy.
• Excellent communication and time management abilities.
• Attention to detail and the ability to multi-task.
• Integrity, reliability, and strong organisational skills.
• Previous healthcare/customer service experience is desirable; full training provided.
• This role would be great for a physio student.

Responsibilities

• Welcoming clients, booking and rebooking appointments, and processing payments.
• Managing phone, email, and walk-in enquiries.
• Running reports and managing data in our patient management system.

Skills

Friendly demeanor

Excellent communication

Data entry

Time management

Attention to detail

Multi-tasking

Integrity

Organisational skills

Phone/email handling

Tools

Gensolve

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Work in a supportive and friendly team environment.
• Be part of a clinic that makes a real difference to people’s health and wellbeing.
• Gain experience within a respected healthcare network, with opportunities for ongoing learning.

Active+ Milford is a busy physiotherapy clinic located on Auckland’s North Shore, and part of a respected nationwide network of rehabilitation providers. We pride ourselves on providing excellent patient care and a welcoming experience for everyone who walks through our doors.

The role

We are seeking a part-time Receptionist / Administration Support person to join our front-desk team. This is a part -time position of approximately two half days per week Shifts may be in the mornings (from 7:45am) or afternoons (finishing around 5-6pm) depending on rosters.

Key responsibilities

Welcoming clients, booking and rebooking appointments, and processing payments.

Managing phone, email, and walk-in enquiries.

Running reports and managing data in our patient management system.

Skills and experience

A warm, professional manner in person and on the phone.

Strong computer and data entry skills with high accuracy.

Excellent communication and time management abilities.

Attention to detail and the ability to multi-task.

Integrity, reliability, and strong organisational skills.

Previous experience in a healthcare or customer service role is desirable, but not essential – full training will be provided. This role would be great for a physio student

Experience with practice management systems (particularly Gensolve) is an advantage.